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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
370 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 370 reviews

March 05, 2025

Quick and easy! Everyone I spoke to was so helpful and made everything super easy to get done. Thanks all! More

by isabelswartzmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia, Kaleb Ortiz
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're happy to hear your experience was quick and easy. Let us know if we can assist you again!

March 05, 2025

Wasn’t greeted promptly when i arrived at the service department, a porter observe me and acknowledge someone will be ewirh you shortly, even thought i had an appointment More

by marlovdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Kaleb Ortiz
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We’re glad to hear you found our service punctual and dependable. We apologize if the request for your bank card information felt pushy—your comfort is important to us, and we’ll make sure to review our procedures to ensure it’s a more pleasant experience next time.

March 05, 2025

I was glad Murgado was able to look into my car in a timely manner but was disappointed that they were not able to address the issue I came in with (interior windows fogging up quickly in 30 degree weat More

by smgood2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your honest feedback. While we're glad we could inspect your car quickly and replace the tire the same day, we understand your frustration with the situation. Your concerns are important to us, and we’ll work on preventing issues like this in the future. If there's anything more we can do, please let us know.

March 05, 2025

Punctual dependable, A bit pushy with wanting my bank card number over the phone.Thanks. More

by tpuhr0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez, April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad you found our service punctual and dependable. We appreciate your input regarding the payment process and will work to ensure a more comfortable experience in the future.

March 04, 2025

Grant is the best, I look forward to seeing him at my service appointments as I know my vehicle and I alike are receiving the best service. More

by mattyjo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that Grant consistently provides you with excellent service. We look forward to seeing you again for your next appointment!

March 03, 2025

Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez, April Lawshea, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear you had great service and appreciated the communication and convenient transportation. We look forward to serving you again!

March 03, 2025

Seems unorganized. Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w More

by RForeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Avery Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bilal
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We're sorry to hear about the issues you experienced during your car-buying process. We understand that transparency and efficiency are important, and we appreciate your patience. We’ll work on improving our processes to ensure a smoother experience moving forward. We’re glad you're happy with your car, though, and hope you enjoy it!

March 03, 2025

Got everything done quick, never have gad any issues with customer service or quality of work. More

by AARONSHERMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear that everything was done quickly and that you've had consistent quality and great customer service. We appreciate your trust in us!

March 03, 2025

Brian white is very very good service man, appreciate for his great job. Glad to surprised my Edge washed as new. Thanks a lot. Ligong More

by Ligong.pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian white
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're thrilled to hear that Brian White provided excellent service, and we're glad you were pleasantly surprised with the car wash as well. We'll be sure to pass along your appreciation to him!

March 03, 2025

The experience was great. The technician was attentive and friendly. The work was done in a timely manner. More

by llinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear you had a great experience and that our technician provided attentive and friendly service. We appreciate your support and look forward to helping you again!

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