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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
370 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 370 reviews

February 28, 2025

The service quality seems good/ pricing seems reasonable. I was disappointed that I needed to Contact dealership to get updates on schedule. Disappointed I was not offered a loaner vehicle. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re glad to hear you found the service quality and pricing reasonable. We apologize for the lack of updates and the loaner vehicle not being offered. We will work on improving communication and providing better options for our customers moving forward.

February 28, 2025

I took in a 1999 ford ranger with a check engine light recently on. I paid for a $289 inspection but was told afterward that no work could be done on the truck because its age meant all the parts would be More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We're sorry to hear that your experience wasn't up to expectations. We understand your frustration, and it’s important to us that customers are fully informed from the start. We’ll take your feedback into consideration to improve our communication and ensure transparency in the future. Please reach out if you'd like to discuss this further.

February 27, 2025

Good customer service, Very easy to scheduled an appointment, Drop off the vehicle for a recall from the manufacturer and they replaced the needed parts at no time, Also the staff where pretty good More

by Javier Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the glowing review! We're thrilled to hear you had a positive experience with the recall repairs and that our staff kept you well informed throughout the process. We appreciate your recommendation and look forward to assisting you again in the future!

February 27, 2025

They are courteous, communicate consistently the status and are good at identifying the reason for the issue the car was brought in for. They went the extra mile to take care of an additional small issue a More

by Judy.neafsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great review! We're glad to hear our team provided clear communication and went the extra mile to take care of your car. We appreciate your trust in us and look forward to serving you again!

February 27, 2025

It is always a pleasure to be able to come and have my vehicle services by very friendly staff and knowledgeable advisors. More

by Lawshea18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez, April Lawshea, Kaleb Ortiz
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Feb 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our friendly staff and knowledgeable advisors. We appreciate your loyalty!

February 26, 2025

Prompt and organized service center does a great job of laying out details and keeping in contact. Work’s done well and on schedule. More

by ndpurdy1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, White
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re pleased to hear that our service center kept things organized and communicated well throughout the process. It's always our goal to get the work done on time and to your satisfaction. We appreciate your trust and look forward to serving you again!

February 26, 2025

Friendly and knowledgeable . .. you have a great start on Elston after the Fox dealership name. I will consider a new purchase with you. More

by tmckeon277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with us after the transition from Fox. We’d love the opportunity to assist you with a new purchase when the time is right. Feel free to reach out whenever you’re ready—we’re here to help!

February 26, 2025

Service was prompt and professionsl. Ryan in quick lane did a great job..I was very satisfied More

by seamus426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan,White quick lane
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad that Ryan provided prompt and professional service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 26, 2025

I always have a good experience when I take my vehicle for service I definitely recommend it More

by lizsumay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re thrilled to hear that you always have a positive experience with our service team. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 26, 2025

Got me in right away, was quick to answer my questions and communicated the timeline of my cars progress. More

by george.achhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
Report | Print
Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your review! We’re glad to hear that we were able to get you in quickly, answer your questions, and keep you updated on your car’s progress. We appreciate your trust and are happy to have been able to assist you!

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