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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
326 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 326 reviews

January 27, 2025

I like the service department The end end end end end end end end end More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
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Jan 27, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the review and we're glad you like the service department. We do too!

January 27, 2025

Service was great. Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laverne , April Lawshea
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Jan 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience with our service. While we aim to provide efficient service, we appreciate your patience and are happy to know you'll return when needed. We look forward to serving you again!

January 24, 2025

Great team, no pressure. A beautiful showroom and we felt included the whole time. A pleasant surprise for a dealership based in Chicago city limits! More

by Michael L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Jocic
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Jan 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our team and enjoyed the showroom. It’s great to know we exceeded your expectations, especially in the heart of the city. We look forward to welcoming you again!

January 24, 2025

I worked with Darnisha and Jonah on this purchase. Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted. More

by stephenfagula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnisha, Jonah Tomlinson
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Jan 27, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great review! We’re so glad to hear that our team provided a friendly, low-pressure experience and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we look forward to assisting you again!

January 24, 2025

Great service, Aimee was very helpful and professional. Will do service again with this facility. Thanks More

by wkik57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Jan 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the positive review! We’re so glad Aimmey was able to provide helpful and professional service. We look forward to serving you again in the future!

January 24, 2025

Not recommended for service or anything. Worse customer service ever, not recommended. Or advice to More

by Cesar casiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Mckay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience. We’re truly sorry to hear that your visit didn’t meet expectations. Providing excellent customer service is a top priority for us, and we’d appreciate the chance to learn more about what went wrong so we can improve. Please feel free to reach out directly with any additional details.

January 23, 2025

The best place for take care my car and the guy help me a lot really nice guy More

by Josemanuelvaleroocanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Jan 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We're so glad to hear you had a great experience and that our team was able to help you. We truly appreciate your trust in us to take care of your car!

January 22, 2025

Great turnaround in time. Great service. Great communication. Overall, an easy and quick experience, like always. More

by vilchyshyn92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Jan 22, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that your experience was quick and easy, as always. We look forward to continuing to provide great service!

January 22, 2025

This was the worst experience I have ever had. My car was there for one week and they never even ran diagnostics. My service advisor ignored calls and texts, and then was annoyed when we finally d More

by jen.e.callan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Smith
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Jan 22, 2025 -

Murgado Lincoln of Chicago responded

We're truly sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. Please contact us directly so we can address your concerns and work toward a resolution.

January 22, 2025

Workers are always courteous and work done in timely manner. The waiting room is nice. More

by Tony.turner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Coleman
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Jan 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback, Tony! We're happy to hear that our team provided courteous service and completed the work promptly. It’s also great to know you enjoyed our waiting room. We look forward to serving you again!

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