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Murgado Lincoln of Chicago

Chicago, IL

4.1
375 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 375 reviews

July 02, 2025

Everybody was nice helpful and friendly , the costumer service was excellent I didn’t wait and everyone was accommodating More

by jayron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marta Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the wonderful feedback! We’re happy to hear you felt welcomed and well taken care of with no wait. We appreciate your kind words!

July 02, 2025

I was unable to get my car fixed because of Ford's awful engine design, (I'm not paying $6k to fix a car thats worth 20% of that) but the staff were pleasant to deal with. More

by joe.curley87
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We’re sorry to hear about your vehicle issue but glad our staff made a positive impression. If there’s anything we can do to assist, please let us know.

July 02, 2025

Excellent service, curtious resption and good communication. Time matters when it comes to commercial vehicle. This dealership was really quick to fix the problem. More

by Syedhanif58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your great review! We’re glad our team provided quick, courteous service and kept you well informed. We appreciate your feedback and look forward to helping you again.

July 02, 2025

Admire the professionalism of the Service employees and feel my best interests are at the core More

by ptmcgarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't recall her name
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad our service team made you feel valued and prioritized. We appreciate your trust and look forward to serving you again.

July 02, 2025

My car took three hours for an oil change. I did not get any of the manufactures recalls done although they said they would do them. This service station was unprofessional taking walk ins bef More

by DANNIEP2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and the delays you faced. This is not the service standard we aim for. We appreciate your feedback and would like to make things right —please contact our service manager at damian.ogrady@MurgadoFordLincoln.com so we can address your concerns directly.

July 01, 2025

Above and beyond to finish the job. Jasmine kept me updated and stayed to see that it was done well More

by Skdmot
Recommend Dealer
Yes
Employees Worked With
Jasmin Torres
Jul 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for recognizing Jasmine’s dedication! We’re glad she kept you updated and made sure everything was completed thoroughly. Your feedback means a lot to us.

June 30, 2025

I waited 2. 5 hours for an oil change and they never reset the oil percentage in my ford fusion hybrid so it's still at 40%. More

by MadG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember the person who rang up my total up, but he knocked off a $40 oil filter charge, so I appreciate him for that.
Jul 01, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry for the long wait and for the oil reset being missed on your Ford Fusion Hybrid. That should have been taken care of during your service. Please reach out so we can make it right and ensure your vehicle is properly maintained.

June 30, 2025

The staff were pleasant and helpful. They outlined the recommendations from the technicians but were clear on whether those recommendations where just suggestions or more pressing issues More

by kinz989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m unsure of the name of the service representative I worked with.
Jul 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad our team was pleasant and clear in explaining the technician’s recommendations. Providing transparency is important to us, and we appreciate you recognizing that.

June 30, 2025

Grant is very helpful in service and the timeline is normally pretty accurate and updates are given at least daily More

by NEXTFLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad Grant provides helpful service and keeps you well informed throughout the process. We appreciate your feedback!

June 27, 2025

Excellent and very good communication Parts guy Ryan was very helpful with finding the parts I needed. It was delivered fast and with great service More

by Baciabazile
Recommend Dealer
Yes
Jul 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re happy Ryan provided helpful and speedy service with your parts. We appreciate you sharing your experience!

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