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Murgado Lincoln of Chicago

Chicago, IL

4.2
292 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 292 reviews

April 30, 2025

I had a great visit at the dealership. Everyone was helpful. My visit was quick and informative. More

by A.Lawrence09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

April 30, 2025

Service seems to have improved since my last visit. They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service co More

by trwilliams24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Murgado Lincoln of Chicago responded

This is great feedback -- very helpful. Thanks for taking the time to post. We will indeed keep this level of service going!

April 30, 2025

Joshua was great. All of these messages, emails, calls is beyond horrible. Way too many forms of communication and way too frequent. More

by ssamir.aali
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words about Joshua—glad he provided a great experience. We hear you on the communication overload and appreciate you bringing it to our attention. We'll work on dialing it back to make things more manageable.

April 29, 2025

I had become very familiar with the Fox Ford Team and their quality of service. I thought I would have to find another dealership. This is my second time visiting Murgado and the team is awesome and dili More

by darryljones9
Recommend Dealer
Yes
Employees Worked With
April Lawshea
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for giving us a chance after your experience with the Fox Ford team. We're glad to hear your visits to Murgado have been positive and that our team is meeting your expectations with friendly, top-notch service. We look forward to continuing to earn your trust.

April 29, 2025

I arrived early, and the work was done quickly, and any recommendations came soon, as well. More

by legned1218
Recommend Dealer
Yes
Employees Worked With
I believe Ryan
May 01, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

April 28, 2025

Ryan White is great! I am thankful for his kind approach and communication. I felt that he guided me to make the right and appropriate decisions for my vehicle. I will ab More

by Steph Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words about Ryan! We're glad he provided helpful guidance and made you feel confident in your decisions. We look forward to seeing you again for future service visits.

April 28, 2025

Muy buena atención, . Puntualidad Muy honestos . Muy amable , siempre te sugieren las necesidades de tu carro. More

by osbelia2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
May 01, 2025 -

Murgado Lincoln of Chicago responded

Muchas gracias por su reseña. Nos alegra que haya disfrutado de nuestro servicio y personal. ¡Esperamos atenderle de nuevo!

April 28, 2025

I have problems with the pricing for the service on my vehicle. Over charging for the parts and services. More

by cliddelljr
Recommend Dealer
No
Employees Worked With
Ryan
Apr 28, 2025 -

cliddelljr responded

I have been bringing my car to this dealership before these change and never had a problem with anything.

April 26, 2025

They did great on my vehicle. However, the estimate I was told was $700 but it ended up being $930. I would have liked a clearer estimate (including labor) before having to pay fo More

by rwood621
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Apr 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for taking the time to share your feedback. We're glad to hear you were pleased with the work done on your vehicle. However, we sincerely apologize for the discrepancy between the initial estimate and the final cost. Clear communication and transparency are very important to us, and we regret any confusion or inconvenience this caused. We appreciate your comments and will use them to improve our estimating process moving forward, ensuring all costs — including labor — are clearly outlined upfront. If you would like to discuss this further, please don't hesitate to reach out to us directly. We truly value your business and hope to have the opportunity to serve you even better in the future. Thank you again for your feedback. Charlie

April 26, 2025

Awesome service! !! Every dealership person was very nice and attentive They went out to their way to make us feel comfortable and at home More

by sotomw
Recommend Dealer
Yes
Employees Worked With
Mr. Cruz
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the wonderful review! We're thrilled to hear that everyone made you feel comfortable and at home. Providing great service is our priority, and we're glad we could meet your expectations. We look forward to serving you again!

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