
Murgado Lincoln of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 267 reviews
Quick lane service was great and it took less than 1 hour to get service done to get service done More
Service rep was great. They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed my car and no one notified me it was finished. I tried calling Friday and Saturday to ask if it was done. No answer. Voicemail for all departments were full. I texted messages. No answer. Finally on Monday I got through. My rep told me he had been out sick and thought I had picked up the car Friday. Very frustrated I had to give up weekend plans due to no car. Like I said good rep, good service very poor communications and team follow through. More
I believe he did the best that he could. Ford could company could do better f My truck. Having one on the road that old advertisers how great a FORD TRUCK IS HAVING A WOMAN USING. I choa F Ford could company could do better f My truck. Having one on the road that old advertisers how great a FORD TRUCK IS HAVING A WOMAN USING. I choa Ford because I believe it a strong well built vehicle More
It was an efficient service experience and the Ford location had helpful and kind staff. location had helpful and kind staff. More
I had a great experience in a professional environment, with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. More
Ethan is a very good salesman. He was very helpful and very polite. He made the transaction very smooth and answered all my questions. He was very helpful and very polite. He made the transaction very smooth and answered all my questions. More
Customer service 0. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. More
Excellent customer service. Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 More