
Murgado Lincoln of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 268 reviews
Excellent customer service. Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 Very reliable personnel. The staff was willing to help in every way. Thanks for manager Garcia from service👍 More
New owners were proactive in contacting me about a recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if any other work should be done while the car was in the shop. No answer. More
Did great on oil change I appreciate your service and all the time spent on my car the time spent on my car More
I was waiting over 15 minutes with a toddler in the back seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. More
Great thanks. Appreciate you handling the recalls for my ford edge in less than a half a day. Appreciate you handling the recalls for my ford edge in less than a half a day. More
Process was very easy. Dropped my car off, and my car was ready within a few hours. The text message updates and portal works really well. Dropped my car off, and my car was ready within a few hours. The text message updates and portal works really well. More
Everyone was very helpful and nice. Very easy to get in and out without any problems. Very easy to get in and out without any problems. More
Fixed nothing. Paid 600 dollars for a car wash basically. Clearly did not test drive the vehicle as the exact same check engine code popped up within 25 minutes if Paid 600 dollars for a car wash basically. Clearly did not test drive the vehicle as the exact same check engine code popped up within 25 minutes if leaving the dealership. More
Twice I asked the service dept guy to check something that was stuck in the tire. I was assured he would have it checked. It was never checked. I expect better service when I bring my car to a ford deal that was stuck in the tire. I was assured he would have it checked. It was never checked. I expect better service when I bring my car to a ford dealership for maintenance. More