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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
337 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 337 reviews

May 06, 2025

Attended to right away. Delivered in time. Customer lounge could use another table or two to use as a work station while waiting for service to be completed. More

by debbie.kerwin
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you were attended to promptly and that your service was delivered on time. We appreciate the suggestion about the customer lounge, and we'll take it into consideration for future improvements. Hope to see you again soon!

May 05, 2025

it was swift. the service was good and completed and the wait was not too long More

by lakshmikanth_sajja
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
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May 05, 2025 -

lakshmikanth_sajja responded

great service as usual

May 04, 2025

Excellent, prompt service with timely communication. Kaleb behavior was customer oriented, professional, and helpful! Overall, it was a positive experience. I recommend the service. More

by JMV
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz, Kaleb Ortiz
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re happy to hear that Kaleb provided you with excellent service and made the experience positive. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 02, 2025

Professional, excellent, responsive - highest rating - Jessica was fantastic to work with Will buy my next car from Murgado and will always bring to for service More

by jklein11
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez, Jessica Hernandez
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the wonderful feedback! We're thrilled to hear that Jessica provided such a fantastic experience. We look forward to working with you again on your next car purchase and servicing your vehicle. We truly appreciate your trust in Murgado!

May 02, 2025

The service people did all that was necessary in a reasonable amount of time. Everyone was polite and friendly. More

by ejb0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
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May 09, 2025 -

Murgado Lincoln of Chicago responded

It’s great to hear that the service team was efficient and courteous, making the experience smooth for you. A polite and friendly staff always adds to the overall satisfaction. Thanks for sharing your feedback!

May 01, 2025

I pulled in, Ryan got me checked in, explained the cost and then came and got me when service was done. He said when I should next come back. More

by payne.thomas
Recommend Dealer
Yes
Employees Worked With
Ryan White
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad Ryan was able to make your visit smooth and efficient. We look forward to seeing you again when it's time for your next service!

May 01, 2025

Efficient, professional, and reliable. I originally bought my Expedition from them and have relied on them since. More

by JFM
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz, Kaleb Ortiz
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May 09, 2025 -

Murgado Lincoln of Chicago responded

We’re thrilled to hear that you've had such a positive experience with both your purchase and service. Thank you for trusting us with your Expedition, and we look forward to continuing to serve you!

April 30, 2025

I had a great visit at the dealership. Everyone was helpful. My visit was quick and informative. More

by A.Lawrence09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
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May 01, 2025 -

Murgado Lincoln of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

April 30, 2025

Service seems to have improved since my last visit. They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service co More

by trwilliams24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Murgado Lincoln of Chicago responded

This is great feedback -- very helpful. Thanks for taking the time to post. We will indeed keep this level of service going!

April 30, 2025

Joshua was great. All of these messages, emails, calls is beyond horrible. Way too many forms of communication and way too frequent. More

by ssamir.aali
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
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May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words about Joshua—glad he provided a great experience. We hear you on the communication overload and appreciate you bringing it to our attention. We'll work on dialing it back to make things more manageable.

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