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Murgado Lincoln of Chicago

Chicago, IL

4.3
271 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 271 reviews

March 22, 2025

Frustrating. Because one of the issues that i took my truck to the shop didn't get resolve More

by jaimemil
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We understand how frustrating it is when an issue isn’t resolved. Please reach out so we can address this properly and make it right. Your satisfaction is important to us. Please email our GM: charles.grosso@murgadofordlincoln.com

March 22, 2025

I would recommend this dealership to anyone looking to purchase or maintain their Ford vehicle. More

by Anthony Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 22, 2025

Efficient service and ability to schedule same day plus friendly. The waiting room space with coffee is a plus! More

by chrisbrassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 22, 2025

I had a great experience! The staff was polite and got me in and out in a timely manner. More

by keenamccoy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia, Michael Hedrick
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 22, 2025

So helpful and empathetic. I appreciate the follow thru and the quick , complete work. Already a big improvement on where the previous owners were heading before. More

by atmmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a positive experience and noticed the improvements. We appreciate your support and look forward to assisting you again.

March 19, 2025

After several months of looking for the perfect vehicle. .after 2 weeks of finding the Lincoln Corsair..9 hrs work day..2 hrs drive 1 way..and 4 hrs at the dealership..Magic Happened ❤️..lol..Steven..Assad a More

by BLUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Murgado Lincoln of Chicago responded

Wow—what a journey to finding the perfect vehicle! We're so glad Steven, Assad, Avery, and our prep team made the experience worth it. Your recommendation means the world to us, and we truly appreciate your kind words. Wishing you many happy miles in your new Lincoln Corsair—thank you for choosing us!

March 16, 2025

We were passed around to multiple people and everything took forever. Nobody was ever on the same page with pricing. Manager was super salesy and condescending. Finance was pushy and attitude changed when More

by Ocp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Assad Hamzeh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and appreciate your feedback. We aim to provide a smooth and transparent process, and it’s clear we missed the mark this time. We’ll review your comments to improve our customer experience. If you’d like to discuss further, please don’t hesitate to reach out. We’re glad Steve was able to assist you.

March 16, 2025

Professional and friendly staff. Comfortable waiting areas. Only complaints were I asked for a complete price quote for new tires before ordering. After getting tires installed many More

by tlcfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone in parts
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We’re glad you're happy with the tires but apologize for the longer wait time. We strive for transparency in all aspects of our service, and we'll work to ensure better communication going forward. If you'd like to discuss this further, feel free to contact us.

March 16, 2025

I took my car in to have the battery checked. They didn’t check the battery and the battery died the day I picked the car up. More

by bradleycdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Grosso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Divis Hightower
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimbo Weir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your feedback and understand your frustration. If you'd like, we can schedule a follow-up to make things right. Let us know how we can assist you.

March 14, 2025

I really I ove this place and the employee they are so friendly thanks for the good service More

by rarroyo1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you so much for your kind words! We're thrilled to hear that you love our team and had a great experience. We look forward to serving you again!

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