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Murgado Lincoln of Chicago - Service Center
Chicago, IL
300 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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300 Reviews of Murgado Lincoln of Chicago - Service Center
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June 13, 2025
Hung up phone, lied on call about a question she asked. Had to ask 3 times to get things done. Didnt clean car after requested, overall HORRIBLE Had to ask 3 times to get things done. Didnt clean car after requested, overall HORRIBLE More
by 13ttenca
Verified CustomerEmployees Worked With
Julisa Colon
June 12, 2025
It’s getting better and I think that you will get better soon the longer you get more established at this location! soon the longer you get more established at this location! More
by bcrossley78
Employees Worked With
June 12, 2025
It’s an ok dealership and I am not overly impressed. I got 4 new tires and was not told about 42. Additional cost for tire disposals etc. especially when I could have gone somewhere else to purchase an I got 4 new tires and was not told about 42. Additional cost for tire disposals etc. especially when I could have gone somewhere else to purchase and install them. Plus charging fees for credit card payments. More
by pmocco1000
June 11, 2025
The fact that I was charged almost $600 to check my sunroof on top of the price to actually fix the problem is outrageous. I will not be coming back. This is why customers hate going to the dealership. sunroof on top of the price to actually fix the problem is outrageous. I will not be coming back. This is why customers hate going to the dealership. More
by kel.breen
Employees Worked With
June 11, 2025
Amazing customer service and professionalism from check in to completion. Work completed in a timely manner. in to completion. Work completed in a timely manner. More
by cplflea
Employees Worked With
June 11, 2025
Very poor customer service. Scheduled twice for service that could not be performed that day. Scheduled twice for service that could not be performed that day. More
by JSBROWN1129
Employees Worked With
June 10, 2025
Check engine light came back on the same day I picked up the truck..2020 Ford F150 5.0 shows a P0345 permanent code again like before. Feels sluggish and loss of power on the throttle. Also tire that was re the truck..2020 Ford F150 5.0 shows a P0345 permanent code again like before. Feels sluggish and loss of power on the throttle. Also tire that was replaced was mounted with white markings out instead of matching the remains three tires. More
by alberttrannguyen
Employees Worked With
June 09, 2025
Basic oil change took 2 hours longer than I was quoted upon dropping off the car. There was no communication regarding the extended service time or the status of my car. When I finally received an update upon dropping off the car. There was no communication regarding the extended service time or the status of my car. When I finally received an update, I had to ask 3 times for the guy to summarize the recommended service actions and costs. I agreed to replace to rear windshield wiper based on the guys recommendation (despite not experiencing any issues with the rear wiper prior to dropping off my car). He then called to tell me that you didn’t have my rear wiper model in stock; he did not provide any next steps or recommendations on how I could get a new wiper. When I got my car back, the rear wiper was visually in worst shape than I dropped it off in with pieces hanging off. More
by Meganepatton95
Employees Worked With
Ryan white
June 08, 2025
They were very accommodating and the price was reasonable for a break job and provide transportation to and from my house while my car was being work on thank you for a break job and provide transportation to and from my house while my car was being work on thank you More
by tmmartin133
Employees Worked With
