Murgado Lincoln of Chicago - Service Center

Got me in right away, was quick to answer my questions and communicated the timeline of my cars progress. and communicated the timeline of my cars progress. More

Phil and other staff are great. They offer free coffee, hot chocolate and other drinks. Scheduling is orderly. They offer free coffee, hot chocolate and other drinks. Scheduling is orderly. More

Customer service was great and got me in quick. Office employees were great as well. Office employees were great as well. More

I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check engine light stays on my dashboard. The service manager said it would take a few weeks for me to hear back from them. More

Very friendly staff! A reasonable amount of time to get the car repaired! These guys will see my business more often A reasonable amount of time to get the car repaired! These guys will see my business more often More

Ryan was very helpful and detailed. Went though all the information with me during drop off and pick up. Went though all the information with me during drop off and pick up. More

Jessica was very responsive and accommodating with our needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until i needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until it dried before hitting the outside below freezing temperatures. More

'The service department at Murgado Lincoln of Chicago is top-notch! The staff is professional, efficient, and always goes the extra mile to ensure my car is well taken care of. Honest pricing, quick turnaro top-notch! The staff is professional, efficient, and always goes the extra mile to ensure my car is well taken care of. Honest pricing, quick turnaround, and excellent customer service—highly recommend!' More

Very professional and people there are so friendly Timing was so respect they were there at 7 am already open very clean inside was so respect they were there at 7 am already open very clean inside More

April was great. Had to come in to service a key because of a mix up. it was done quickly and they washed my vehicle as well, which is great. Had to come in to service a key because of a mix up. it was done quickly and they washed my vehicle as well, which is great. More