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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
292 Reviews

292 Reviews of Murgado Lincoln of Chicago - Service Center

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February 19, 2025

I loved their service! I will definitely be coming back! I was in and out More

by sarinagomez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review, Sarina! We're glad we could provide you with great service!

February 19, 2025

I don’t like how they charge $6 more than Lincoln services. I have a 2015 Lincoln and when I went for an oil change Lincoln was closing soon and sent me next door to ford. It’s all the same company, More

by Gpilcher87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We understand your concern about the pricing difference, and we’ll take this into consideration. We aim to provide fair and consistent pricing, and we appreciate your thoughts as we work to improve the experience. Let us know if we can assist you further!

February 17, 2025

People like Tom jahn Frank Moore and Nick are why i do business with you people. More

by geopetecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimbo Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan, Thomas Jahn
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your continued trust! We're thrilled to hear that Tom, Frank, and Nick have made such a positive impact on your experience. We truly appreciate your business and look forward to assisting you again!

February 17, 2025

The dealership over the phone were very courteous and professional, the person who picked up my car if our back was very kind and professional, I would most likely recommend your service to my friends More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Ortiz
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience over the phone and with the person who picked up your car. We appreciate your recommendation and look forward to serving you and your friends in the future!

February 16, 2025

Steve Vihnanek and staff are very pleasant to work with. Steve answered my question s More

by Klosacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz, Steve Vihnanek
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Steve and the team provided a pleasant experience and answered your questions. We appreciate your support!

February 16, 2025

Grant is so nice and helpful. I have been working with him since I bought my car. He is always pleasant and gets the job done efficiently. More

by Corsair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear Grant has been consistently helpful and efficient. We appreciate your loyalty and look forward to continuing to serve you!

February 15, 2025

Very fast and courteous service. I called about 20 minutes in advance to see if they could accommodate me before the the snow and they were able to. Aimmey was fantastic! More

by jack_gallagher29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad we could accommodate you so quickly, and it's great to hear Aimmey provided fantastic service. We hope to serve you again soon!

February 15, 2025

Team very helpful, the area is clean and organized. was very happy with my experience. More

by j_salazar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a great experience and appreciated the clean, organized environment. We look forward to serving you again!

February 14, 2025

Grant kept us informed the entire time. Very professional. He kept smiling when he was handling the area alone - give that man a raise. More

by randykbailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant provided excellent service and kept things running smoothly. We'll be sure to share your kind words with the team!

February 14, 2025

We've been there a couple times recently, and everyone we encountered in service and parts was very helpful and friendly. On both visits, the staff led me to where I needed to go, and made sure I had everyt More

by mary-lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that our service and parts teams provided a helpful and friendly experience. We appreciate your visits and look forward to seeing you again!

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