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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.3
270 Reviews
Call Service Center (779) 368-1793

270 Reviews of Murgado Lincoln of Chicago - Service Center

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May 14, 2025

I really appreciate how Nick always makes me feel remembered and welcomed. The work was done in a timely manner and the shuttle was super helpful. More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you! We're glad to hear Nick made you feel remembered and welcomed—that personal touch matters. Happy to know the work was done efficiently and that the shuttle service came in handy. We appreciate your continued trust!

May 13, 2025

Friendly and kind staff, not the fastest service but thorough. Prices are high but you can compare and utilize rewards More

by carlyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
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May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the honest feedback. We're glad you found the staff friendly and thorough. We understand concerns about pricing and encourage using available rewards to get the best value. We appreciate your business and look forward to serving you again.

May 10, 2025

Very professional and efficient. Communicated well and got me in and out very quickly. Highly recommend More

by kyraleigh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Kaleb Ortiz
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May 12, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

May 09, 2025

Kaleb is amazing at making you feel like you matter and provides a personal touch to all his interactions. I can't express how nice it is to leave a dealership feeling like I was taken care of to the highe More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
May 12, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic review! We’re thrilled to hear that Kaleb made such a positive impact on your experience. We’ll be sure to share your kind words with him and the rest of the Murgado team. We truly appreciate your business!

May 07, 2025

Time quotes was on point. Time quote was on point and I was able to make it to my destination on time. More

by fro1e
Recommend Dealer
Yes
Employees Worked With
April
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear everything ran on schedule and you made it to your destination without a hitch. We appreciate your trust and look forward to seeing you again!

May 06, 2025

It’s a very good dealer ship I love it very nice and good yes. More

by sohaibahmed9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We're thrilled to hear you had a great experience. We look forward to helping you again soon!

May 06, 2025

Attended to right away. Delivered in time. Customer lounge could use another table or two to use as a work station while waiting for service to be completed. More

by debbie.kerwin
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you were attended to promptly and that your service was delivered on time. We appreciate the suggestion about the customer lounge, and we'll take it into consideration for future improvements. Hope to see you again soon!

May 05, 2025

it was swift. the service was good and completed and the wait was not too long More

by lakshmikanth_sajja
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
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May 05, 2025 -

lakshmikanth_sajja responded

great service as usual

May 04, 2025

Excellent, prompt service with timely communication. Kaleb behavior was customer oriented, professional, and helpful! Overall, it was a positive experience. I recommend the service. More

by JMV
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz, Kaleb Ortiz
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May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re happy to hear that Kaleb provided you with excellent service and made the experience positive. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 02, 2025

The service people did all that was necessary in a reasonable amount of time. Everyone was polite and friendly. More

by ejb0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
May 09, 2025 -

Murgado Lincoln of Chicago responded

It’s great to hear that the service team was efficient and courteous, making the experience smooth for you. A polite and friendly staff always adds to the overall satisfaction. Thanks for sharing your feedback!

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