Murgado Lincoln of Chicago - Service Center
Chicago, IL
387 Reviews of Murgado Lincoln of Chicago - Service Center
I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More
On time picking up the car. Call when getting close and then calls when outside Call when getting close and then calls when outside More
Had an appointment for an oil change and I had to wait for 3 hours. The waiting area and app to keep me updated on the status is nice so it’s at least not an uncomfortable wait. for 3 hours. The waiting area and app to keep me updated on the status is nice so it’s at least not an uncomfortable wait. More
The appointment itself went perfectly. My service dealer was great concierge was great. What was not great was the lead up to the appointment. I called several times to get information lik My service dealer was great concierge was great. What was not great was the lead up to the appointment. I called several times to get information like what it would cost and what time the concierge would be here and they just never had any answers. But once they had my car, I would give it a five star rating. But because whenever I called the People who answered the phone were just worthless. More
Caleb is awesome. He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! It’s completed to login. This is my second time completing it. Make the login easier or don’t expect me to complete it ever again. More