Murray Ford Kingsland

Great customer service! Robert McClintock was fabulous through out the ordering process, keeping in touch, answering any questions. Since delivery, he has continued this cu Robert McClintock was fabulous through out the ordering process, keeping in touch, answering any questions. Since delivery, he has continued this customer service, helping to resolve some final items. More

Had to have my car taken there with a brand new warranty and 2 months later I received my car back. Took a month to even get a loaner vehicle. I was never kept up to date unless I called several times a day and 2 months later I received my car back. Took a month to even get a loaner vehicle. I was never kept up to date unless I called several times a day just to get one response in that day. Had my car had a few hours to then have my engine light on and 2 days later it has still not been addressed. More

Chris and the service team went above and beyond to repair my truck. If you had a bad experience before Chris became the service manager, fear not, he has that place running like a well oiled machine. repair my truck. If you had a bad experience before Chris became the service manager, fear not, he has that place running like a well oiled machine. 10/10 experience. More

Staff is customer oriented as compared to being advised to be so. This reflects Murrays Quick Lane management characteristics. to be so. This reflects Murrays Quick Lane management characteristics. More

Go see Rafel. Easily, the easiest car buying experience I've ever had. Didn't have to sit at rhe dealership for hours on end. He worked everything up and I'm came Easily, the easiest car buying experience I've ever had. Didn't have to sit at rhe dealership for hours on end. He worked everything up and I'm came in to sign and was on my way. I told him what I was looking for and he delivered. Trust me, go see Rafel if you are in the market for a new vehicle. More

Made an appointment for the recall, showed up and they did not have the part. However they did agree to come pick up my truck when part arrived at my work location. did not have the part. However they did agree to come pick up my truck when part arrived at my work location. More

My rating is about the service as I purchased my Ford Lightning from a different dealership. Murray Ford is obviously a Ford team player as my service appears to be personally tailored to me. I am made Lightning from a different dealership. Murray Ford is obviously a Ford team player as my service appears to be personally tailored to me. I am made to feel special and I try and reciprocate to my advisor, Mr Baker. More

Excellent ! ! Had great salesman, worked hard to help me meet my wants and needs !! I would reccomend the dealership !! ! Had great salesman, worked hard to help me meet my wants and needs !! I would reccomend the dealership !! More

Your service rep Tommy is a 5 star employee. He was fantastic. The best representative that ever helped me. That is the kind of customer service all your reps should be giving, but others do no He was fantastic. The best representative that ever helped me. That is the kind of customer service all your reps should be giving, but others do not. More

I really like the mobile service that comes to your house. It makes getting some routine maintenance done easier than having to plan a drop off at the shop. The techs are courteous and respectful. house. It makes getting some routine maintenance done easier than having to plan a drop off at the shop. The techs are courteous and respectful. More