My Auto Import Center - Audi Nissan Toyota Volkswagen

Beth and the team were great. Worked out my Audi to get my car worked on and top fixed. Had some idle issue and they fixed all that my car worked on and top fixed. Had some idle issue and they fixed all that More

The service center diagnosed and fixed the issue with my vehicle at the time of my oil change and did all of that in a very timely manner. The service desk personnel were very nice and communicated right vehicle at the time of my oil change and did all of that in a very timely manner. The service desk personnel were very nice and communicated right away. The shuttle driver was courteous and on-time. More

Good place, staff seems to be knowledgeable. Service options were discussed, no push of selling items not needed. Waiting area is good, with plenty of magazines, free wifi etc options were discussed, no push of selling items not needed. Waiting area is good, with plenty of magazines, free wifi etc More

I had a great experience working with Jordan Hill at My Auto Imports! I couldn't ask for a better person to deal with. Jordan kept me updated on the arrival of my new vehicle, including any delays. I ha Auto Imports! I couldn't ask for a better person to deal with. Jordan kept me updated on the arrival of my new vehicle, including any delays. I have had Toyota vehicles in the past and have always been completely happy with them, so the sale wasn't difficult. But this transaction was far less stressful than I've had previously. Thank you so much for all your effort! More

The waiting area is clean and the snacks/drinks provided are adequate. The staff are friendly, helpful and professional. Explained everything that needed to be done in courteous manner. are adequate. The staff are friendly, helpful and professional. Explained everything that needed to be done in courteous manner. More

Unfortunately, we had to come back when indicator lights started flashing. But Jeremy and team quickly diagnosed the issue (vacuum hose dislodged during service work that was performed). While it would hav started flashing. But Jeremy and team quickly diagnosed the issue (vacuum hose dislodged during service work that was performed). While it would have been best if it hadn’t happened, the service recovery performed by Jeremy and team was perfect. More

All the service personnel are helpful and polite. Job was done quickly and efficiently. They did everything I asked them to do, even making the decision to not rotate the tires because it was not the right t done quickly and efficiently. They did everything I asked them to do, even making the decision to not rotate the tires because it was not the right thing based on the tread wear. More

It's the first time I was disappointed in the repair service. I took my Legacy in for an early oil change and rear brake repair, as Iwas leaving for Florida. I had to take it back the next day, the b service. I took my Legacy in for an early oil change and rear brake repair, as Iwas leaving for Florida. I had to take it back the next day, the brakes were making a thumping sound. He had to fix the rotors. I was not happy to spend extra time and now I am having trust issues. More

Fast and friendly service honest. Good service I have all my vehicles done there. I have had very good one on one treatment when purchasing a vehicle from them. my vehicles done there. I have had very good one on one treatment when purchasing a vehicle from them. More

On Monday August 30, 2021 I made the Rounds to a Number New Car Dealers with the Idea of possibly purchasing a vehicle! I made a short trip to Muskegon and The My Auto Group from Northwest Grand Rapids. New Car Dealers with the Idea of possibly purchasing a vehicle! I made a short trip to Muskegon and The My Auto Group from Northwest Grand Rapids. (Tallmadge Township). I was very impressed by the Professionalism, Genuine Friendly Demeanor, Honesty as well as the Clean Environment! I was able to come to a Agreement on a "New Vehicle" at a "Very Fair Price"! Big "Thank You" to my Sales Professional Shadric Hawley and other Staff; Steve x 2 and John just to name few! Yours in service, Michael K. (Mike) Schuitema aka Chief and or Sergeant Mike More