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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.7
4,767 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,767 reviews

September 03, 2021

Marshall was very knowledgable about Subaru products and he was very professional and helpful. He was a pleasure to deal with! In spite of how busy he was during our visit, he demonstrated patience and un More

by louiseg944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferry, Jacob Childress, Marshal Hatley
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Marshall and our entire Subaru of Muskegon Team the opportunity to earn your business!

September 03, 2021

Process was easy and people were friendly. Not sure if this criticism is fair but 4 hour job went 5+ hrs and when you’ve traveled 30 miles to get there it makes the extra time quite inconvenient. More

by TJPEETY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Heather Mattice
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear your wait time was more than expected! We know your time is valuable and the last thing we want to do is keep you longer than needed.

September 03, 2021

Everyone at My Auto Imports has a smile on there face and is ready to help anyway they can. They do a great job with service! More

by bloomie1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Beth Smith, Taylor Briggs
Sep 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the support! Smiling is easy with a good team and great customers!

September 02, 2021

I found it to be very appealing as it was clean and organized to display their vehicles to possible customers. The staff was knowledgeable and friendly and able to answer questions in a timely manner. More

by hutchinsonnickn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress, AJ Storck
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 02, 2021

I visited their new service facility in the Lakes Mall yesterday. They went above and beyond - couldn't be more satisfied! They came to my "dead" car in an adjoining parking lot and had me up and runnin More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name, young man w/ multi-color sleeve - awesome!
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Scott thank you so much for sharing your experience with everyone!

September 02, 2021

I queried Mysubaru for a certain vehicle. Katie responded immediately. We discussed price and options and came to an agreement. Vehicle was ready for pickup as agreed upon. Katie briefed me on operation of n More

by willycedar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, John Gongalski
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Katie and the Subaru of Muskegon Team the opportunity to earn your business!

September 01, 2021

Beth and the team were great. Worked out my Audi to get my car worked on and top fixed. Had some idle issue and they fixed all that More

by gregg.blohm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric, Beth Smith
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Gregg, thank you for taking the time to share your experience with everyone!

September 01, 2021

The service center diagnosed and fixed the issue with my vehicle at the time of my oil change and did all of that in a very timely manner. The service desk personnel were very nice and communicated right More

by PURPLENG35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Heather and our Subaru of Muskegon Service Team the opportunity to earn your business!

September 01, 2021

Good place, staff seems to be knowledgeable. Service options were discussed, no push of selling items not needed. Waiting area is good, with plenty of magazines, free wifi etc More

by eskildhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Kim Kreuter
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your support!

September 01, 2021

I had a great experience working with Jordan Hill at My Auto Imports! I couldn't ask for a better person to deal with. Jordan kept me updated on the arrival of my new vehicle, including any delays. I ha More

by rash38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Hill; 5-Star service for sure! , John Gongalski, Steve Stepanek
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

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