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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.4
878 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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878 Reviews of My Chrysler Dodge Jeep Ram Fiat

September 15, 2021

Sales team is great!! Pat Swanton is a stud!! He's also a chick magnet!! Huge deal!! Love Dick!! More

by BRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Pat Swanton
Sep 16, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review! My CDJRF appreciates your business!

September 10, 2021

Friendly, factual, appears to care about me as a customer. I returned to this service department after trying one closer to my home because they listened to my concerns and completed the work they More

by 2601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Sep 10, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review and thank you for choosing The My Auto Import Center!

September 10, 2021

Nice and friendly staff good service work will come back again for another oil change and tire rotation it was done in a timely manner thanks More

by gailwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Sep 13, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review! We are glad that you enjoyed your service experience!

September 03, 2021

Excellent customer service, worked me right in when I had a concern about my car. I dropped it off before hours and was contacted via text with updates about my car. I was contacted by the person who worked More

by carleyhf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette, Brennen Hooper, Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are glad that My CDJRF could meet your expectations. Thank you for choosing and trusting My CDJRF!

August 30, 2021

Didn’t fix the problem . Still doing the same exact thing but now even worse that it was. Now draining bread new batteries . This is will be the third battery that I’ve had to put into it cuz of it no longer More

by kittycatsue74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny , Gerald Seybert, Danny Smith
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

August 30, 2021

The charge for an estimate should be explained to the customer BEFORE performing the service. I was surprised to find out I owed $130 for an estimate. More

by Rrt1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

August 27, 2021

Done much faster than expected. Problems fixed. Good job. (This survey is annoying that it makes you have all these words to submit when it's unnecessary. The first 3 sentences had it covered.) More

by David.kinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name. Used to work at Freeland Ford. Good guy., Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Glad that we could get you in and out in a timely manner! Thank you for trusting My CDJRF with your business!

August 19, 2021

Great service, price and attitude. Very happy to have bought my vehicle here and nothing beats oil changes for life. When I look to buy another vehicle this is where I am coming to buy. More

by RHODEFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette, Mark Dobbrastine, Chad Avram, Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review! Glad you were able to take advantage of our Oil Changes for Life Program! See you next oil change! Thank you for your business!

August 19, 2021

My Chrysler is a great place to do business.. salesman Jerry was great!! No pressure. Easy way to buy. I'm pleased with my chrysler. Thanks. More

by SHIRLEYHUTCHENS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We are delighted to hear you were given exceptional customer service from our Sales Specialist, Jerry. Thank you for your loyalty, your patience, and for trusting My CDJRF with your business!

August 19, 2021

I drive 40 mins to use this dealerships service center specifically. If not friendly always business like. Currently the only dealership I will get service or purchase from due to extremely horrible exper More

by AW84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for making the trip to our service center! Your recommendation was passed on to management! We are honored that we earned your business!

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