
My Chrysler Dodge Jeep Ram Fiat
Mt Pleasant, MI
Filter Reviews by Keyword
By Type
878 Reviews of My Chrysler Dodge Jeep Ram Fiat
Need more personal follow up from the service Tech to the customer. I had to contact them in order to learn the status of my repair customer. I had to contact them in order to learn the status of my repair More
Somewhat unsatisfied Was to rotate tires along with servicing. When was told car ready the man asked where unit to unlock the nuts on the tires was and told in car. S Was to rotate tires along with servicing. When was told car ready the man asked where unit to unlock the nuts on the tires was and told in car. Said couldn't find, but didn't want to go through all the stuff. On the service shieet it indicated tires tread was ok but getting low and needed new windshield wipers and new air filter. I was in the waiting room while service being done. They could have come to me and indicated the situation and it could have been resolved at that time. I feel there was a lack of professionalism and concern for the customer. Not sure about returning my vehicle there for future service. More
Stuck for the second time They forgot to contact us about our car so that we could make other arrangements if needed. Thus leaving the wife stuck at work. Attention to customer They forgot to contact us about our car so that we could make other arrangements if needed. Thus leaving the wife stuck at work. Attention to customer care is lacking. This is the second time this has happened. More
I had a wonderful experience at this dealership! The salesman was absolutely wonderful! He helped me get exactly what I was looking for. J love my new van! salesman was absolutely wonderful! He helped me get exactly what I was looking for. J love my new van! More
The wait time was shorter than we thought. The donuts The wait time was shorter than we thought. The donuts are a very nice touch. It would’ve been perfect if you would’ve had creamer that was regular an The wait time was shorter than we thought. The donuts are a very nice touch. It would’ve been perfect if you would’ve had creamer that was regular and not flavored. Seniors don’t really care for that. Everything was explained and all taken care of. All in all it was a good visit More
They do a great job. Very pleased with the service. Work hard to solve a problem/issue. This is the second time I have been asked to complete this survey. hard to solve a problem/issue. This is the second time I have been asked to complete this survey. More
Good people and great communication. Really like the video of the walk around the vehicle and showing the issues. I will return my vehicle here when needed. video of the walk around the vehicle and showing the issues. I will return my vehicle here when needed. More
Good service. Came in for oil change service. I would recommend to friends and family. While I was waiting enjoyed refreshment,comfortable chairs, and service. recommend to friends and family. While I was waiting enjoyed refreshment,comfortable chairs, and service. More
I was disappointed. I have always been pleased with the service but my appointment was for 1:30 my car didn’t move from the parking place until 2:20. I asked to have the brights switch looked at and was to service but my appointment was for 1:30 my car didn’t move from the parking place until 2:20. I asked to have the brights switch looked at and was told they were fine. They indicator still does not stay on when pushed forward for keeping the brights on. I was told I could just hold it back and they would work. Not acceptable More