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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.4
878 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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878 Reviews of My Chrysler Dodge Jeep Ram Fiat

June 12, 2020

I was convinced that my truck had one problem, but the tech found that it was something else. The cost was a little lower than I had expected and now my truck is back in use. Outstanding work, guys! More

by Jay
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Jun 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for trusting us with your business!

June 12, 2020

Said the Jeep Wrangler was just detailed. It so totally wasn't. It was very dirty. Parts are rusty from the dirt. Other than that. Love the Jeep. Now that I cleaned it. Fire the detailer. He sucks More

by Unknown
Recommend Dealer
No
Employees Worked With
Not naming. , Mark Dobbrastine
Jun 16, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so glad you love the Jeep! We are less glad that it was given to you dirty. This is not a typical experience, we assure you. If there is anything you should ever need, please give us a call at (989) 773-6343.

June 12, 2020

An exceptional staff that works to meet and exceed your needs. They will work to make sure that you at minimum drive away smiling and satisfied! Special thank you to Mark Dobbrastine for being available at More

by dyerjoel93
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Mark Dobbrastine
Jun 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

June 12, 2020

We had called ahead to schedule an oil change. My husband waiting in the waiting area for 2 HOURS and was never told the job was complete. When he went to the service desk to check the status it was done but More

by Kellyjo_20_04
Recommend Dealer
No
Employees Worked With
Tyler Sawyer
Jun 16, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience. We agree that no one should have to wait that that long for an oil change. Your experience was not typical, and frankly, it was unacceptable on our part. We would like you to reach out to our Service Manager, Jason Chenette at (989) 773-6343 to discuss this issue. We hope to have an opportunity to earn back your business, have a fantastic day.

June 11, 2020

I had good service with the sales rep on my vehicle he really helped me trying to find what I could afford and it was a good vehicle traded in my other vehicle and got a good price but thank you for your More

by Phelpt649
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Phil Bott, Mark Dobbrastine, Tyler Sawyer
Jun 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

June 11, 2020

recall service I had received a recall notice earlier in the spring. Somehow, it got put aside. When I found it, I called dealership about service. I didn't buy m More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
technician Kevin Springstead
Jun 11, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

June 11, 2020

My truck is stilling the same thing after getting serviced I called n now i have to wait til next week Y things yall tell me is wrong n my paperwork says under warranty but yall call back saying i More

by tdigi07tdigi07
Recommend Dealer
No
Employees Worked With
Tyler Sawyer
Jun 16, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Sorry for the trouble. We would like to discuss this issue further with you. Please reach out to our Service Manager, Jason Chenette at (989) 773-6343.

June 06, 2020

We called on an oil change at a last minute request. We had no problem scheduling the appointment the same day. The desk service writer was very nice and polite. We arrived 30 minutes early and left in 20 More

by T. J.
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
Jun 08, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

June 05, 2020

Great service department. Took my truck in for some warranty work and routine maintenance. They did a great job, and cost less than quoted price! More

by Rachel Koeppen
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Jun 05, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

June 05, 2020

Super great experience from the service department, to Patrick Swanton finding me the perfect truck! I would highly recommend this dealership with the no pressure atmosphere! More

by Jim
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Jun 08, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting us with your business and for sharing your experience with everyone!

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