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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
159 Reviews
Call Service Center (315) 840-3645

159 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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June 24, 2024

Its been a few weeks now and I have yet to receive a phone call about the final tire for the spare that was ordered (and paid for). In addition, my emergency brake no longer holds my Jeep on any kind o More

by jshaver1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple
Report | Print
Jun 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 22, 2024

Easy to get in for service for my vehicle. The service on my vehicle was quick. More

by kjohnson0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2024

Salesperson seemed bothered by my appearance in the dealership. Manager was rude but honest. Will not buy there. More

by manofwick919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
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Jun 21, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 20, 2024

The only reason the score is not perfect is a part that was fairly recently installed failed. Probably not the fault of the installer, still inconvenient. More

by HAIROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Report | Print
Jun 20, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

June 19, 2024

Very professional and polite to me and made sure that everything got done in a timely manner. More

by JEJAMES2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 20, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

Courteous, efficient and did not have to wait a long time. Thank you so much! More

by tkf0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2024

Definitely knowledgeable and helpful explained in detail and fixed the car quickly and timely efficiently More

by wfellows1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the technicians name but he was pleasant and explained everything that was wrong
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Jun 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2024

Always friendly and explain things. Accommodating customer’s needs to make sure the job is done correctly More

by kellyholmes715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Report | Print
June 07, 2024

Very helpful felt I was important to each of service people I dealt with thank you More

by dalrymple615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
June 05, 2024

You got guys working for your name Clayton I will never trust him He tries, Screwing me now just for that. I won’t never buy a vehicle off you. More

by jameslindigsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

James. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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