Nye Ford - Service Center

Went in for a NYS inspection, she came out to the waiting room and told me it will not pass inspection. I told her to do anything to pass inspection.....After paying my bill in full I looked over the sheet a room and told me it will not pass inspection. I told her to do anything to pass inspection.....After paying my bill in full I looked over the sheet and things were done that did not need to be done to pass inspection More

Keri is an asset to Nye. Very friendly and helpful. Went out of her way to help. Very friendly and helpful. Went out of her way to help. More

Professional sales people and service area. Nice comfortable waiting are while car is being worked on Nice comfortable waiting are while car is being worked on More

Outstanding service , friendly informative people , clear communication, would recommend to family and friends , any time I had a chance communication, would recommend to family and friends , any time I had a chance More

Jim, who I believe was the service manager, was wonderful. He outlined the long list of services I needed with sensitivity toward the cost and broke it down in a way that I was easily able to plan wonderful. He outlined the long list of services I needed with sensitivity toward the cost and broke it down in a way that I was easily able to plan that day's service and what would be done in future visits. He outlined it all on my invoice so I would know how to plan. A woman with dark hair at the service desk (maybe Kyrie?) was very helpful and cordial when she took me to the body shop. The person who looked at rust inside my doors and hatch however, was quick and cut and dry in telling me that the rust was like "cancer", once started there really was nothing to mitigate it, and it would just continue to get worse. I didn't feel that was at all helpful and I left feeling More

Asked them to call me if they found anything not covered by warranty. They found something but never called. Technician identified what was causing the problem but only partially fixed it. I ended up fixing by warranty. They found something but never called. Technician identified what was causing the problem but only partially fixed it. I ended up fixing the rest myself. More