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Nalley Honda of Union City

Union City, GA

4.8
518 Reviews

4197 Jonesboro Rd

Union City, GA

30291

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Showing 518 reviews

February 28, 2012

Very pleased with our visit last week with both our trade in process and our new car purchase. Thomas was an amazing salesman. Very entergetic and it was obvious he was excited and well informed about his More

by waltpatrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THOMAS WHITE II, NEW AND USED CAR MANAGEMENT
February 13, 2012

I brought the car in for a recall item. She set us up for a 7am appointment and told me it would be one hour. I have a life and can't spend it covering for Honda's production screw ups so the timing was crit More

by keatingfamily
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
don't know
Aug 29, 2013 -

Nalley Honda of Union City responded

I am so sorry for the frustration it seems you experienced at our dealership. It is never okay for a customer to feel like they were taken advantage of or given the wrong information. As such, the issues that you have raised in your review deeply concern me. I would appreciate the opportunity to speak with you in greater detail regarding the situation in order to clear up any inconsistencies, find a resolution, and, hopefully, restore your trust in our dealership. Please give me a call at 770-306-4600. Again, my apologies that these events occurred, and I look forward to speaking with you. Best regards, Ken Sidana General Manager, Nalley Honda --------------------------------------------------------------------------------

February 12, 2012

My experince with purchasing my vehicle was absolutely wonderful. Staff was very friendly, accomidating and professional.Introductions and the tour guide anwsered any questions I may have had. Keep up th More

by patcotton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas White II
February 07, 2012

Phillip was great to work with. He was very professional, friendly, and helpful. He and the Sales Manager Joe answered all my questions and went out of their way to make shopping and buying there at Nalley a More

by blloyd64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
January 29, 2012

My experience with Nalley Honda was terrific. I shared with them the needs I had in a vehicle, the price point I was looking for, and that I was soliciting competitive bids. Nalley rised to the challenge More

by rherrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas White III, LeRoy Slater, Kelli Gardner, Melinda
January 29, 2012

purchased through an internet car buying service, Lauren provided timely info and compelling prices, Don handled the selection and the trade-in, and was very thorough in explaining decisions and pricing. I More

by richardmiller04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Davis, Don Peters
January 10, 2012

Was treated very well by sales and management during purchase process and delivery of used car for my son as a new driver. Felt I got a great deal and without haggling. Roman and service department took More

by Pennynelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Byczek
January 05, 2012

Great all around. Would recommend to everyone. Got a 2012 Odyssey and wife and kids love it. We were in and out dealer with trade in and new car in less than 3 hours!!! More

by Paul030400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Peters, finance lady also was great
December 26, 2011

Ms. Williams was the BOMB she work hard for me because i was a first time buyer ever she went beyond her duties to make sure i was secure in my month payments before i made the decison to purchase she cont More

by mia2atl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
barbara williams
December 08, 2011

Each time I come to this establishment, have always been welcomed from the very professional staff that you have hired to do work of various concerns for those who need help with their automobile(s). These More

by Martha Hammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 employees