
Napleton Beaver Dam Chrysler Dodge Jeep Ram
Beaver Dam, WI
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Very friendly and honest. Willing to deal and explained everything in plain English. They never tried any high-pressure tactics, which was refreshing! Willing to deal and explained everything in plain English. They never tried any high-pressure tactics, which was refreshing! More
Efficient, friendly service. Technician went above and beyond to explain the work and how to keep my vehicle running well in the future. Technician went above and beyond to explain the work and how to keep my vehicle running well in the future. More
Recently we purchased a new/used 2023 Dodge Durango from Napleton. After completing purchase, we were informed that there was only 1 key. We anticipated there would be 2 keys, as has been customary with a Napleton. After completing purchase, we were informed that there was only 1 key. We anticipated there would be 2 keys, as has been customary with all other auto purchases we have made. Management said we needed to buy our own 2nd key for $399-$500. Manager said he couldn’t cover this expense. We gave them the opportunity to rectify the situation before we gave them a review, but they did not work with us. We feel this was poor customer service. Very disappointed. We will not return to Napleton. More