Napleton Chevrolet Buick GMC

Very friendly. Easy to schedule appointment. Was offered loaner vehicle or a ride while I waited. Appointment was done sooner than they said it would be. Very satis Easy to schedule appointment. Was offered loaner vehicle or a ride while I waited. Appointment was done sooner than they said it would be. Very satisfied More

I feel that they work very hard to get you the best deal possible. They can be a little bit pushy but at the same time that is their job. But it’s not as bad as other places where you feel greatly pressured possible. They can be a little bit pushy but at the same time that is their job. But it’s not as bad as other places where you feel greatly pressured More

My oil/filter, engine additive plus tire rotation went great, system check-up at 29k mikes, all is great, I really like my GMC truck. great, system check-up at 29k mikes, all is great, I really like my GMC truck. More

I took our vehicle in for an oil change and tire rotation. I also reported that the check engine light comes on for a few days then goes off, for a few days. Elliott had the tech get some codes ab rotation. I also reported that the check engine light comes on for a few days then goes off, for a few days. Elliott had the tech get some codes about this issue. Then called the GM company to see if they were aware of such an issue. No solution is available at this time, but I have been asked to call back in a month to see if a solution has been figured out. More

Very professionally- and very fast service for oil change nice lounge afore waiting for car to be done- and car wash very appreciated! nice lounge afore waiting for car to be done- and car wash very appreciated! More

All is well. I am very satisfied with the service desk people they explained all that was being done and the cost I am very satisfied with the service desk people they explained all that was being done and the cost More

Great service -- timely and very helpful. Easy to make appointments to service one's car. Austin's friendly service makes the customer feel selcome. Explanations are thorough and clearly s Easy to make appointments to service one's car. Austin's friendly service makes the customer feel selcome. Explanations are thorough and clearly stated. More

My appt went very smoothly. In and out in a timely manner. Gave me info that was needed to make a smart decision. In and out in a timely manner. Gave me info that was needed to make a smart decision. More

They push a little too hard on wanting additional work done when going in for an oil change! When I expect to pay about $80…they wanted over $400 because of suggested additional work that I had no intenti done when going in for an oil change! When I expect to pay about $80…they wanted over $400 because of suggested additional work that I had no intention of spending all that extra money! More