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Napleton Chevrolet Buick GMC

Beaver Dam, WI

Overview
Reviews
Vehicles
4.7
211 Reviews
Call Dealership (920) 319-8420

N8167 Kellom Rd

Beaver Dam, WI

53916

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Showing 211 reviews

September 13, 2025

Kyle was a pleasure to work with. Got us the vehicle and deal we wanted. More

by Fred
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Buss
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September 12, 2025

Our car was in the shop for weeks longer than planned, they attempted to charge $200 more than what was quoted to our insurance, and they promised to detail the vehicle but it doesn't look detailed, just More

by rbenoy98
Recommend Dealer
No
Employees Worked With
Dan, Joel Christopherson
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Sep 12, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback, and we sincerely apologize for the frustrating experience you had with our service department. This is not the level of service we aim to provide, and we take your concerns very seriously. We are truly sorry for the delays, the billing discrepancy, the issues with the vehicle's detailing, and especially for the new problem with your sunroof. These are all unacceptable issues, and we are committed to making this right for you. Our service manager will be reaching out to you directly to discuss each of these issues and work out a comprehensive resolution. We appreciate you bringing this to our attention and giving us the opportunity to correct these mistakes. Catherine Ozburn Customer Experience Director Napleton Auto Group

September 12, 2025

There was great customer service and the repairs were done promptly. I would recommend this service center. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SPENCER JELINEK, Kyle Buss, Alex Calarco, Michael Zelko, Joel Christopherson, Hillary Fields
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September 10, 2025

I had a good experience at Bapleton Chevrolet dealership. They were patient and acknowledgable about the vehicle and the process. More

by bret.henning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 10, 2025 -

Napleton Chevrolet Buick GMC responded

Thanks for sharing your experience with the Napleton Chevrolet Buick GMC Beaver Dam team! We're glad all went well and hope to see you again. Take care!

September 09, 2025

Very professional staff and sales team. I enjoyed the buying process. Kyle was fair and very knowledgeable. More

by cstiglarsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Buss
Report | Print
Sep 09, 2025 -

Napleton Chevrolet Buick GMC responded

It's wonderful to hear that Kyle made your buying experience so enjoyable. Thanks for choosing Napleton Chevrolet Buick GMC Beaver Dam! We hope to see you again down the road.

September 08, 2025

They checked out my vehicle. Found out what was wrong with it, and advised me on cost to make the repairs with them More

by Amber Wave 77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Walker
Report | Print
Sep 09, 2025 -

Napleton Chevrolet Buick GMC responded

Amber, thank you for sharing your positive feedback about our helpful and thorough service team! Please let us know if you need anything else moving forward. —Napleton Chevrolet Buick GMC Beaver Dam

September 07, 2025

It took care of me as soon as I got there. No problems at all wash my truck.I was on my way More

by kenkirchberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Report | Print
Sep 09, 2025 -

Napleton Chevrolet Buick GMC responded

We are so happy that our Napleton Chevrolet Buick GMC Beaver Dam team delivered an excellent experience. Thank you, Ken!

September 04, 2025

This was the first service experience At Napleton and everything about it was top match! efficient, courteous, all around great experience More

by Tgwerner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Wisniewski, Alex Calarco
Report | Print
Sep 04, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for the five-star review! We're glad our team left a great first impression. We look forward to seeing you again at Napleton Chevrolet Buick GMC Beaver Dam!

September 04, 2025

Thanks to the help of Kyle my sales manager and Service Manager Elliot for expediting the car through service we were back on the road in no time. Kudos to both for the great service. More

by John Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot - service, Kyle Buss
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Sep 04, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for choosing Napleton Chevrolet Buick GMC Beaver Dam and highlighting Kyle and Elliot's hard work. Safe travels ahead, John!

September 03, 2025

Very nice & professional staff. Got my oil change & tire rotation done in a timely manner. More

by sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott , Joel Christopherson, Hillary Fields
Report | Print
Sep 04, 2025 -

Napleton Chevrolet Buick GMC responded

There is nothing better than a great review. Thanks for giving Napleton Chevrolet Buick GMC Beaver Dam your business, Sonny!

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