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Napleton Chevrolet Buick GMC

Beaver Dam, WI

4.7
127 Reviews

N8167 Kellom Rd

Beaver Dam, WI

53916

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Showing 127 reviews

June 04, 2025

I have always had a good experience at Napleton Chevrolet Buick, will go back again. More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
Jun 05, 2025 -

Napleton Chevrolet Buick GMC responded

Chris, thank you for leaving Napleton Chevrolet Buick GMC Beaver Dam your positive feedback!

June 04, 2025

I bought my Rav 4 from Countryside in 2018. It has been serviced here since. It is time to have some maintenance done on it and Alex was very helpful getting me quotes, and great explanations More

by jstraks04.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 05, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for recommending Napleton Chevrolet Buick GMC Beaver Dam! We're glad to hear Alex provided helpful service and clear explanations. We look forward to assisting with your RAV4's maintenance in the future!

June 04, 2025

Since Napleton took over, this dealership just does not have the same community feel. Needs work, but the service department at this dealership still rcks. More

by Brooks.tl121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 11, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for sharing your thoughts with us. We appreciate the feedback and are glad to hear that our service department is still meeting expectations. We're always looking to improve, so if there's anything specific you'd like us to address, please reach out directly to beaverdamchevyfeedback@napleton.autos. - Napleton Chevrolet Buick GMC Beaver Dam

May 31, 2025

Fast quality work with a smile. They also have a nice area to wait while your vehicle is being worked on. More

by p.paul.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Jun 02, 2025 -

Napleton Chevrolet Buick GMC responded

Paul, we're delighted to hear you enjoyed the fast and friendly service at Napleton Chevrolet Buick GMC Beaver Dam! Thanks for highlighting our waiting area too—it's great to know it added to your positive experience.

May 29, 2025

Good customer service with sales and service al a days ready to help on phone or in person More

by dpatrouille54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Buss
May 30, 2025 -

Napleton Chevrolet Buick GMC responded

Thank you for leaving Napleton Chevrolet Buick GMC Beaver Dam your positive feedback!

May 28, 2025

Contacted this dealership to purchase a Buick Enclave. Spoke and text with the salesman Joshua several times over 2 days. Agreed on a price, I live two hours away,. While e route again had a conversation More

by Jomarlumomrdbq
Recommend Dealer
No
Employees Worked With
Joshua
May 29, 2025 -

Napleton Chevrolet Buick GMC responded

I'm sincerely sorry to hear about your sales experience. It's disappointing that you weren't informed of the damage until after agreeing on a price and starting your journey. We strive for transparency in all our dealings, so this feedback is concerning. If you'd like to discuss further or have any questions, please feel free to reach out directly at beaverdamchevyfeedback@napleton.autos - Napleton Chevrolet Buick GMC Beaver Dam

May 27, 2025

I went in for a tire rotation because I bought the tires from dealership and the last few times I’ve been charged. I forgot my invoice at home but figured they would have that info. Turns out they were goin More

by Dopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Christopherson
May 28, 2025 -

Napleton Chevrolet Buick GMC responded

I'm sorry to hear about your experience with the tire rotation service. It's disappointing that we couldn't locate your purchase information, which caused you discomfort. We value our customers' trust, and I would like to make things right if possible. Please reach out directly to beaverdamchevyfeedback@napleton.autos - Napleton Chevrolet Buick GMC Beaver Dam

May 23, 2025

Completed the work as requested at a satisfactory price. Completed the work in a timely manner. More

by paulandjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Wisniew
May 23, 2025 -

Napleton Chevrolet Buick GMC responded

Here at Napleton Chevrolet Buick GMC Beaver Dam, we are always thankful for positive feedback from our customers. Thank you, Paul and Jan!

May 21, 2025

Alex was knowledgeable, friendly and helpful! I appreciated his time and help, greatly! I would highly recommend him as a go-to in the Service Department! More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Department - 5 Starts
May 22, 2025 -

Napleton Chevrolet Buick GMC responded

Victoria, thank you for highlighting Alex's efforts! We're glad to hear he made a positive impression. Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please reach out directly to beaverdamchevyfeedback@napleton.autos. - Napleton Chevrolet Buick GMC Beaver Dam

May 21, 2025

Good overall experience …no issues…called when car was done. Dealership is neat and vley More

by regelseer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
May 22, 2025 -

Napleton Chevrolet Buick GMC responded

Thanks so much for the 5-star review of Napleton Chevrolet Buick GMC Beaver Dam!

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