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Napleton Chevrolet St. Charles - Service Center

St. Charles, IL

4.6
125 Reviews

125 Reviews of Napleton Chevrolet St. Charles - Service Center

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September 17, 2025

Great job great people was very happy with my service Will definitely be bringing my car back on a regular basis More

by sher718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Gutierrez
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Sep 18, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for sharing your review with us! It means a lot to the team at Napleton Chevrolet St. Charles Service Center! Have a blessed day!

September 13, 2025

The dealership was wonderful, very clean and friendly staff. Enjoyed the complimentary car wash. Thank you Ted for a wonderful visit. More

by CJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for sharing your positive feedback, CJW! We're glad Ted and the team made your visit enjoyable. We look forward to seeing you next time at Napleton Chevrolet St. Charles!

September 10, 2025

Very pleasant employees & knowledgeable. Was easy to make an appointment. Car wash was great & wonderful. More

by BRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for choosing Napleton Chevrolet St. Charles and for sharing your feedback! We look forward to serving you again, and we wish you safe travels until then!

September 06, 2025

Had good experience about the service on my Trailblazer Ted explain what my car needed Thank you 👍 More

by 1964dec18.fe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for sharing your positive experience with Napleton Chevrolet St. Charles!

September 04, 2025

Brought my Corvette in for an oil change, and they washed the car for me overall really pleased More

by Kotalik1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2025 -

Napleton Chevrolet St. Charles responded

Here at Napleton Chevrolet St. Charles, we always value and appreciate our customers' feedback. Thank you, Kotalik!

August 31, 2025

Working with Service team for a warranty repair on '24 Traverse was a great experience! More

by KNelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Sep 02, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for taking the time to review Napleton Chevrolet St. Charles. We're happy to have you as a customer.

August 21, 2025

This was a very good experience either way the service and Amanda was very helpful. More

by Lindadujka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Aug 25, 2025 -

Napleton Chevrolet St. Charles responded

Linda, your review means a lot to us! Thank you for supporting Amanda and Napleton Chevrolet St. Charles.

August 17, 2025

Great communication, I didn't wait long for my oil change and my truck was washed More

by cristinawhetstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Aug 20, 2025 -

Napleton Chevrolet St. Charles responded

All of us at Napleton Chevrolet St. Charles are happy to see this wonderful feedback!

August 11, 2025

Great service, the advisors are very friendly and helpful. Nice waiting area while your car is being serviced. More

by Callmetim34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Aug 12, 2025 -

Napleton Chevrolet St. Charles responded

We are grateful for your business and five-star review, Tim! See you next time at Napleton Chevrolet St. Charles!

August 08, 2025

l was in and out in 1Hour 15 min. I planned on 2-3 hours. Could’nt be happier so far with the people at Napelton. More

by william0n040
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Varga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Rueschaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael De Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Napleton Chevrolet St. Charles responded

We love to hear the Napleton Chevrolet St. Charles Inc. service team beat your expectations in terms of wait time. Thank you for sharing your experience with us!

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