Back

Napleton Chevrolet St. Charles - Service Center

St. Charles, IL

4.6
125 Reviews

125 Reviews of Napleton Chevrolet St. Charles - Service Center

Sort by
May 04, 2023

The whole team there is great. Everyone is polite and attentive and they always have enough staff to get you taken care of quickly. Bill is my guy there and he is great. He is s More

by Jason.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

The visit was ok. Unfortunately I went in for a simple oil change and tire rotation with a coupon for a cost of $80… I ended up with other work for a charge of $650..Bi More

by glsirrah23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

They got me into the shop quickly, completed the work quickly, and even got me a ride to my health club. More

by Jnickelson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I like this dealership because the people are intelligent and friendly. These people always get me in and out quickly More

by EDPAPENHAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

The service team was helpful and knew their stuff Definitely will be back as needed More

by VEKONY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Everything went well, thank you. I was given a ride back home and then picked up. More

by manuelvalls
Recommend Dealer
Yes
Employees Worked With
the driver (Chris maybe?), Danny Ali
April 22, 2023

Fast, friendly and professional. I would definitely recommend this service center to anyone looking for quality work done on their vehicles. More

by mattdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Good service so far - hope it stays this way ! Would like to remain confident in their service More

by dsmzr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

I had bought the vehicle recently from Napleton Chevrolet St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. More

by mosherma82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick DeLaTorre
April 19, 2023

The service department could not perform the work but still charged me $ 198.00 for nothing More

by PAWSK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Briant
2.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...