Napleton Chevrolet St. Charles - Service Center

I took my car in for various electrical issues. The retractable running boards were not operating properly. They blamed it on a door being ajar. I was charged $195 for diagnostics. They did not fix The retractable running boards were not operating properly. They blamed it on a door being ajar. I was charged $195 for diagnostics. They did not fix my problem and I won’t be back.. More

Outstanding and friendly smart people. Bill in service is the best. I’ll be back again. Steve Bill in service is the best. I’ll be back again. Steve More

Bill Bryant (spelling) was super to work with and have my Van fixed and checked. You definitely have a top notch service man and a gentleman also. Bill is a great asset to your company. He provided excel Van fixed and checked. You definitely have a top notch service man and a gentleman also. Bill is a great asset to your company. He provided excellent communication and explanation. Thanks Bill Merry Christmas 12-7-2022 More

Greg T. great in listing needed services for a 2018 Malibu with pretty much all original parts/fluids (except oil of course), etc. and order of priority. Ap great in listing needed services for a 2018 Malibu with pretty much all original parts/fluids (except oil of course), etc. and order of priority. Appreciated his above and beyond attitude and performance. More

Always a pleasant experience at Napleton Chevrolet. Last trip was no exception. They serviced my car in no time flat and did a great job. Would highly recommend Napleton Chevy . Last trip was no exception. They serviced my car in no time flat and did a great job. Would highly recommend Napleton Chevy . More

Great service. department. everyone is super helpful and pleasant. They always get everything thing done in a timely manner. department. everyone is super helpful and pleasant. They always get everything thing done in a timely manner. More

Hard working workers, they do an amazing work. I would definitely recommend this service center to anyone looking for maintenance on there vehicle 😀. I would definitely recommend this service center to anyone looking for maintenance on there vehicle 😀. More

I was pleasantly surprised at the positive changes now that it is Napleton Chevrolet. Thank you for great treatment. Especially our service guy Bill. that it is Napleton Chevrolet. Thank you for great treatment. Especially our service guy Bill. More

oil change and tire rotation w/my appt + waiting - was done in a sufficient amt of time. Bill let me know the items that I may want to address when I return from my trip, but the car is ready for a 180 done in a sufficient amt of time. Bill let me know the items that I may want to address when I return from my trip, but the car is ready for a 1800 mile trip. My thanks ! More

No follow up, no confirmation repairs are done accurately, no concern when a 36" long metal skid plate scrapes down 53 at 65 mph, can't order parts right the first, second or third time, lies to m accurately, no concern when a 36" long metal skid plate scrapes down 53 at 65 mph, can't order parts right the first, second or third time, lies to me about when work will be done, telling me the GM will call me to discuss and never does. I will never buy a car again from these people, either Napleton or Don McCue. I wouldn't buy a bottle of water from their vending machine. Transmission failure on a 2019 Tahoe with under 50,000 miles I put on it. The bitterness of poor quality remains long after the excitement of buying a brand new Tahoe from this dealership - they don't even care. More