Napleton Downtown Hyundai
Chicago, IL
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I actually like the service I didn’t have an appointment so I did a drive up. They told me how long it took and they was right. The person that took care of me was so polite actually, everybody there was re so I did a drive up. They told me how long it took and they was right. The person that took care of me was so polite actually, everybody there was really nice to me. They took care of my car I guess next time II actually like the service I didn’t have a appointment so I did a drive up. They told me how long it took and they was right. The person that took care of me was so polite actually, everybody there was really nice to me. They took care of my car I guess next time I come I’ll get it washed. I was in a hurry More
Car drives wonderfully. Great service department fast friendly and efficient. I was in and out fast and the coffee and the waiting area was good too Great service department fast friendly and efficient. I was in and out fast and the coffee and the waiting area was good too More
It was a pleasure working with Yancy Stewart during our purchase process. He was kind, patient , considerate and we never felt pressured. He answered all questions and would go and seek out the response if purchase process. He was kind, patient , considerate and we never felt pressured. He answered all questions and would go and seek out the response if he did not have the answer. We greatly appreciated his time and expertise. More
This was our second purchase from Napleton and our first at the Downtown location. We had a great experience! We worked with Karlos, Brian and Ron. There was no pressure - just great customer service each at the Downtown location. We had a great experience! We worked with Karlos, Brian and Ron. There was no pressure - just great customer service each step of the way. They were very professional, sincere and answered all of our questions thoroughly. They worked with us diligently to provide the best deal possible. Our new vehicle was prepped well and ready for us when we arrived. A wonderful experience!! More
Anthony was great, he was communicative and transparent on pricing and additional services needed. I truly felt like he was looking out for me which I totally appreciate! on pricing and additional services needed. I truly felt like he was looking out for me which I totally appreciate! More

