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Napleton Downtown Hyundai

Chicago, IL

Overview
Reviews
Vehicles
4.7
82 Reviews
Call Dealership (872) 225-3620

2700 S Michigan Ave

Chicago, IL

60616

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Showing 82 reviews

October 16, 2025

Carlos was very efficient with the work that was done for my antifreeze leak in the reservoir. I do recommend Napleton Downtown for your car care More

by richc75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Sandra
Report | Print
Oct 16, 2025 -

Napleton Downtown Hyundai responded

Thank you for recommending Carlos and our team! We hope to see you again at Napleton Downtown Hyundai. Safe travels!

October 16, 2025

I like the service, but they haven't rotated my tires repeatedly, and it's happened to me in the last 3 services. More

by geraldz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
October 14, 2025

Fast and easy to deal with. Allen was great. I only have a few more words to type. More

by jas6630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Report | Print
Oct 15, 2025 -

Napleton Downtown Hyundai responded

Jas, this is a fantastic review. Thanks from the entire team at Napleton Downtown Hyundai!

October 13, 2025

Great service nice people went to my appointment early and got served in a timely manner More

by Porterrochelle05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Baylock, Michael Zelko, Hillary Fields
Report | Print
Oct 14, 2025 -

Napleton Downtown Hyundai responded

Thank you for stopping by to leave Napleton Downtown Hyundai a wonderful review, Porter!

October 09, 2025

I used to go to Aurora for my car until I found out they have one closer to my house and have been here twice and the service is phenomenal and everyone there is so helpful and friendly More

by utweetie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Ulysses
Report | Print
Oct 10, 2025 -

Napleton Downtown Hyundai responded

Thank you for sharing your experience, we're delighted to hear our location and team have made it a great one! See you again at Napleton Downtown Hyundai. Safe travels!

October 08, 2025

Fantastic service. Excellent communication from Sandra and staff. Highly recommend this dealership for all needs related to your Hyundai vehicle. More

by sarahraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra & Brian
Report | Print
Oct 08, 2025 -

Napleton Downtown Hyundai responded

We love to hear that Sandra and her team took such great care of you! Thank you for choosing Napleton Downtown Hyundai and for sharing your support. Take care!

October 01, 2025

Service rep Carlos was personable and accommodating. Work was done in a reasonable amount of time. More

by S. Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Report | Print
Oct 02, 2025 -

Napleton Downtown Hyundai responded

We are glad to hear that Carlos and the service team provided efficient work. Thanks for choosing Napleton Downtown Hyundai!

September 27, 2025

Carlis was knowledgeable and my oil change/ inspection required maintenance was completed in a timely manner. However, I do NOT appreciate being asked to complete these surveys. This is the work of the s More

by veronicatinley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Report | Print
Sep 29, 2025 -

Napleton Downtown Hyundai responded

We’re happy to hear that Carlis provided knowledgeable and efficient service at Napleton Downtown Hyundai! Your feedback is valuable, and we’ll be sure to share it with the team. Safe travels ahead!

September 27, 2025

Great experience. Working with Allen made the process so easy! Would recommend anyone see him. More

by Nora R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen and Alan
Report | Print
Sep 29, 2025 -

Napleton Downtown Hyundai responded

Nora, thank you for recommending Allen! We appreciate your support here at Napleton Downtown Hyundai.

September 24, 2025

Much better then my last experience and so fast ! The main man I forget his name was very professional and courteous . More

by ronaldprice566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos , Hillary Fields
Report | Print
Sep 24, 2025 -

Napleton Downtown Hyundai responded

Thank you for the fantastic feedback! We're pleased to hear this experience topped your last one. See you next time at Napleton Downtown Hyundai!

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