Napleton Downtown Hyundai
Chicago, IL
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It was a pleasure working with Yancy Stewart during our purchase process. He was kind, patient , considerate and we never felt pressured. He answered all questions and would go and seek out the response if purchase process. He was kind, patient , considerate and we never felt pressured. He answered all questions and would go and seek out the response if he did not have the answer. We greatly appreciated his time and expertise. More
This was our second purchase from Napleton and our first at the Downtown location. We had a great experience! We worked with Karlos, Brian and Ron. There was no pressure - just great customer service each at the Downtown location. We had a great experience! We worked with Karlos, Brian and Ron. There was no pressure - just great customer service each step of the way. They were very professional, sincere and answered all of our questions thoroughly. They worked with us diligently to provide the best deal possible. Our new vehicle was prepped well and ready for us when we arrived. A wonderful experience!! More
Anthony was great, he was communicative and transparent on pricing and additional services needed. I truly felt like he was looking out for me which I totally appreciate! on pricing and additional services needed. I truly felt like he was looking out for me which I totally appreciate! More
was able to get the necessary service done in a reasonable amount of time. Was recommended a service that was appropriate for the miles driven. reasonable amount of time. Was recommended a service that was appropriate for the miles driven. More
Simple yet Excellent service, quick explained well communication effective. Service completed fast. I picked up car later that experience was well also. communication effective. Service completed fast. I picked up car later that experience was well also. More
Since Ms. Sandra started receiving and assisting me with my Hyundai Tucson, I have felt very confident thanks to her kindness, clarity, and attentiveness. Sandra started receiving and assisting me with my Hyundai Tucson, I have felt very confident thanks to her kindness, clarity, and attentiveness. More
Easy to schedule, quick to communicate. Efficient and Anthony was professional and very courteous. Overall, no problems with service and would come back Efficient and Anthony was professional and very courteous. Overall, no problems with service and would come back More

