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Napleton Downtown Hyundai

Chicago, IL

Overview
Reviews
Vehicles
4.8
125 Reviews
Call Dealership (872) 225-3620

2700 S Michigan Ave

Chicago, IL

60616

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Showing 125 reviews

September 27, 2025

Great experience. Working with Allen made the process so easy! Would recommend anyone see him. More

by Nora R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen and Alan
Report | Print
Sep 29, 2025 -

Napleton Downtown Hyundai responded

Nora, thank you for recommending Allen! We appreciate your support here at Napleton Downtown Hyundai.

September 27, 2025

Carlis was knowledgeable and my oil change/ inspection required maintenance was completed in a timely manner. However, I do NOT appreciate being asked to complete these surveys. This is the work of the s More

by veronicatinley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Report | Print
Sep 29, 2025 -

Napleton Downtown Hyundai responded

We’re happy to hear that Carlis provided knowledgeable and efficient service at Napleton Downtown Hyundai! Your feedback is valuable, and we’ll be sure to share it with the team. Safe travels ahead!

September 24, 2025

Much better then my last experience and so fast ! The main man I forget his name was very professional and courteous . More

by ronaldprice566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos , Hillary Fields
Report | Print
Sep 24, 2025 -

Napleton Downtown Hyundai responded

Thank you for the fantastic feedback! We're pleased to hear this experience topped your last one. See you next time at Napleton Downtown Hyundai!

September 19, 2025

Great customer service as always. Carlos was my service guy, he’s one of the best!!!! More

by kingtut400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rodriguez
Report | Print
Sep 22, 2025 -

Napleton Downtown Hyundai responded

Thanks for the kind words for our Napleton Downtown Hyundai team. Carlos will appreciate the shoutout!

September 15, 2025

My service experience and my dealing with Carlos in the service department were exceptional, thank you!!! More

by justscott68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 16, 2025 -

Napleton Downtown Hyundai responded

Thank you for choosing Napleton Downtown Hyundai and for sharing your glowing review of Carlos and the team, Scott! We'll be sure to pass along your kind words.

September 08, 2025

Very friendly and concerned about your time. Also sends text to keep you up to date on what’s going on with your car. More

by Ethlynbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 09, 2025 -

Napleton Downtown Hyundai responded

Thank you for your kind words, Ethlyn! We are happy to hear that you felt comfortable and informed throughout the process at Napleton Downtown Hyundai. See you next time!

September 02, 2025

Great and quick service. I'm recommend to everyone. Everyone was great and they answer all our questions More

by dayz1_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Baylock, Michael Zelko, Hillary Fields
Report | Print
Sep 03, 2025 -

Napleton Downtown Hyundai responded

We appreciate you recommending our team! Thank you for choosing Napleton Downtown Hyundai and for sharing your support for our quick and attentive service! See you next time!

August 29, 2025

Manuel was very professional and went the extra mile to assist me with my concerns. More

by Ms. G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Sep 02, 2025 -

Napleton Downtown Hyundai responded

Thanks so much for taking the time to leave Napleton Downtown Hyundai a great review! We'll be sure your kudos reach Manuel.

August 29, 2025

Everything wasclean and service was grea Keep up the good work.See you next time More

by Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 02, 2025 -

Napleton Downtown Hyundai responded

This review is music to our ears! Thank you for choosing Napleton Downtown Hyundai and for sharing your experience. We hope to work with you again down the road!

August 28, 2025

Service was fast, professional, efficient and friendly. Would definitely recommend the service department. Easy to schedule too More

by Pberks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Aug 29, 2025 -

Napleton Downtown Hyundai responded

Thank you for sharing your recommendation of our service department! We are glad to hear it was a seamless experience from start to finish. We hope to see you again at Napleton Downtown Hyundai! Safe travels!

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