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Napleton Elmhurst Hyundai
Elmhurst, IL
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,159 reviews
September 01, 2023
I was met immediately when I pulled into the service department. Lee was friendly and professional. Got a ride home right away. Car was done when promised and work done correctly. department. Lee was friendly and professional. Got a ride home right away. Car was done when promised and work done correctly. More
by peteanast52
Verified CustomerEmployees Worked With
August 31, 2023
Worst Customer experience I ever have, the car was under warranty but still i had to pay $1000 for the Hyundai fault warranty but still i had to pay $1000 for the Hyundai fault More
by Dan
Employees Worked With
August 31, 2023
We got the deal we were looking for. The experience was very different to what I had in past with other dealerships. The entire team was very helpful. Thank you Wilkins! keep up the good The experience was very different to what I had in past with other dealerships. The entire team was very helpful. Thank you Wilkins! keep up the good work. More
by shinderohit
Employees Worked With
Sarge Sakinovic
August 30, 2023
The dealership is friendly. Kevin Watt is not a pushy salesman which we appreciated. Up until that point, the experience was good until we got to Arnold Cruz. We felt we were be Kevin Watt is not a pushy salesman which we appreciated. Up until that point, the experience was good until we got to Arnold Cruz. We felt we were being pressured to purchase the warranties. More
by Cbach2670@hotmail.com
August 29, 2023
The wait for an oil change has improved. It was an hour and a half. I was out in less than an hour or about. I appreciate that because since Covid happened, there has been a very long wai It was an hour and a half. I was out in less than an hour or about. I appreciate that because since Covid happened, there has been a very long wait. More
by Chocolate
Employees Worked With
Other Employees :
Andrew Merki, Barry Eisenman, Nick Fornero, Omar Barhoum
August 29, 2023
Good test drive and sales experience. Gabe did a good job on my test-drive and then again working me through the sales process. A little dickering on trade-in value, as is expected, but w Gabe did a good job on my test-drive and then again working me through the sales process. A little dickering on trade-in value, as is expected, but we got it into a good place w/out a lot of effort. Some complications because I came in late on Saturday, but came back on Monday to sort out the last paperwork, which matched up with needing to pick up a few things I had forgotten. More
by jmdawson
Employees Worked With
Patricia O'Brian, Gabe Biggs, Brian Craig, ARNOLD CRUZ
