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Napleton Elmhurst Hyundai
Elmhurst, IL
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,159 reviews
June 08, 2023
Nice facility with a waiting room, Work was done in a timely manner but the car wash was not done per the website indicated. Needs to extend shuttle service for 20 miles if the vehicle needs service time timely manner but the car wash was not done per the website indicated. Needs to extend shuttle service for 20 miles if the vehicle needs service time more than 1:30 hours. Best regards, Hemendra Patel More
by urharen
Verified CustomerEmployees Worked With
RANDY LAWRENCE, Andrew Merki
June 08, 2023
Everyone that I dealt with was very courteous. The building and the repair area were very clean and organized. I had an 11 o’clock appointment and I was taken right away and I was out in the amoun The building and the repair area were very clean and organized. I had an 11 o’clock appointment and I was taken right away and I was out in the amount of time that I was told. More
by michael.harczak
Employees Worked With
Steve Foresta, Andrew Merki
June 08, 2023
Wilkins failed to complete all of the work that was requested at the time of service. This is the 2nd time that I have been disappointed for a similar occurrence. requested at the time of service. This is the 2nd time that I have been disappointed for a similar occurrence. More
by LSORCE
Employees Worked With
Andrew Merki
June 08, 2023
It was an easy process and I was very pleased with the outcome. I really like the Venue I purchased, and will definitely recommend Wilkins to my friends and family. outcome. I really like the Venue I purchased, and will definitely recommend Wilkins to my friends and family. More
by donnadiva65
Employees Worked With
Pat Thilberg, Pat Thilberg, Brian Craig, Brian Davis
June 07, 2023
I was able to make an appointment within the same week. When I arrived, I was attended by Randy who was super helpful and professional. I was able to leave my car and continue on with my day and pick it up When I arrived, I was attended by Randy who was super helpful and professional. I was able to leave my car and continue on with my day and pick it up when the service was completed. I could not be happier! More
by ecmunn91
Employees Worked With
Randy
June 07, 2023
Wilkens is by far the best dealership service department I’ve ever experienced, bar none ! I’ve ever experienced, bar none ! More
by JFIFER2
Employees Worked With
June 07, 2023
Our Sales Rep, Ken Brown was fantastic! ! He was very attentive, informative, great communication with us and did an overall great job finding us our vehicle! ! He was very attentive, informative, great communication with us and did an overall great job finding us our vehicle! More
by snsacramento
June 07, 2023
Great service very nice people working there, Happy with their work. Wouid reccomend them to my friends, their work. Wouid reccomend them to my friends, More
by busia2640
June 07, 2023
Love my Hyundai Sonata Hybrid and Wilkins always makes sure my car is running right as well as updating me on recommended service items. sure my car is running right as well as updating me on recommended service items. More
by ISRAELFRAMIREZ79
Employees Worked With
