Napleton Elmhurst Hyundai

Kevin was fantastic! The whole process was smooth. He made us very welcomed. Definitely will spread the word about the dealership The whole process was smooth. He made us very welcomed. Definitely will spread the word about the dealership More

What is the point of making an appointment if I still have to wait a hour and a half to get an oil change. The job took about 30 minutes to do per the invoice. It would have been nice to get updates on m have to wait a hour and a half to get an oil change. The job took about 30 minutes to do per the invoice. It would have been nice to get updates on my car throughout the wait. With the above being said and as I waited to get checked in and overhearing a service member and a member of management speaking about making a man wait longer that requested to speak to a manager because of a issue he had really put a damper on my own experience. More

I'm on my second Hyundai vehicle and very happy with my experience from sales to service. experience from sales to service. More

Took too long to perform basic service. Car wash after the service was poorly done and the car had to be washed again. Car wash after the service was poorly done and the car had to be washed again. More

Love ❤️ it there always great service I’m usually in and out especially the added Uber service out especially the added Uber service More

The service department was so helpful and quick. It took shorter than I expected. Andrew was really helpful and informative. Waiting area was comfortable. It took shorter than I expected. Andrew was really helpful and informative. Waiting area was comfortable. More

My experience here was great! I have been to quite a few dealerships and Slave was up front about everything and made my buying process so easy. They also worked with me and made I have been to quite a few dealerships and Slave was up front about everything and made my buying process so easy. They also worked with me and made sure I felt good about what I was buying. I was not pushed or hassled in any way and I truly appreciate that. Brian was very quick and to the point and made it so easy to get my car. Overall had a great experience and will recommend this dealership. More

Dealer was good, though I would not recommend Brian Jack. When I initially test drove the car with him, it seemed like he didn’t want to sell a car to me. It seemed as though he didn’t even want to tell me a When I initially test drove the car with him, it seemed like he didn’t want to sell a car to me. It seemed as though he didn’t even want to tell me about to car. I assumed he was having a bad day and gave him a benefit of the doubt. I come again during Memorial Day and throughout the entire process he was rude, didn’t stick around to answer and questions. When he came around he would give a vague response and then leave for 20 minutes. I think we asked a question 2-3 before we got an answer. This was almost the entire process until I signed the papers and then his mood completely changed. Everyone else at the dealership was very friendly though it was just an odd experience we had with Brian. I would rate the dealership much higher if it wasn’t for this car buying experience. More

Mazda service very good, Always pleased with the information I receive. Everything explained very well. information I receive. Everything explained very well. More

I took my vehicle into Wilkens Hyundai for my first service. The service writer was very polite, and explained to me exactly what was going to be done. The vehicle was done within a reasonable amount o service. The service writer was very polite, and explained to me exactly what was going to be done. The vehicle was done within a reasonable amount of time. I was very pleased with the service I received. More