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Napleton Elmhurst Hyundai
Elmhurst, IL
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,159 reviews
June 01, 2023
I had no problems with the service everyone was friendly and answered all my questions. and answered all my questions. More
by l.chartrand
Verified CustomerEmployees Worked With
June 01, 2023
Randolph Lawrence was my Service Rep during this visit and he did Great with letting me know status, issues and results. and he did Great with letting me know status, issues and results. More
by stavrosp4705
June 01, 2023
The Employees were very pleasant and facilities were nice and clean, and we appreciated not having to wait a long time to finalize sale. and clean, and we appreciated not having to wait a long time to finalize sale. More
by denaross13
Employees Worked With
Pat Thilberg, Pat Thilberg, Brian Craig
June 01, 2023
My interaction with the service department was excellent. Lee was very nice , but when I called to tell them that our horn was not working when we clicked the remote, I was told to try to reset the car. I Lee was very nice , but when I called to tell them that our horn was not working when we clicked the remote, I was told to try to reset the car. I didn't find any information in the owner's manual about resetting the car. Anyway, my husband eventually found that our hood was left unlatched. When he closed it, the problem was solved. This is some information that might come in handy in the future if someone experiences the same problem. More
by ROBINWOELKE
Employees Worked With
May 31, 2023
Josh at Wilkins Mazda was super friendly and made for a pleasant car buying experience. He created a family-like feel and made me happy to drive away with a new car. pleasant car buying experience. He created a family-like feel and made me happy to drive away with a new car. More
by jsil
Employees Worked With
Joshua Pasturczak
May 31, 2023
I came in and didnt feel rushed or ignored. There was no pushy sales tactics or salesman playing games. The staff were all direct and right to the point. I couldn't be more happy with my experi There was no pushy sales tactics or salesman playing games. The staff were all direct and right to the point. I couldn't be more happy with my experience and purchase. More
by dmakarewicz
May 30, 2023
Friendly, always contacts me with the updated information that needs to be discussed. Does not push repairs on the car owner, understanding their privacy to discuss situation at another time. that needs to be discussed. Does not push repairs on the car owner, understanding their privacy to discuss situation at another time. More
by coachpaulaparat
Employees Worked With
counter person in the repair shop- African American gentleman
