Napleton Ford Columbus

i was very satisfied got my truck in at the 8am appointment time and was out in a hour or less very satisfied will be back again.very nice service people got my truck in at the 8am appointment time and was out in a hour or less very satisfied will be back again.very nice service people More

#1 in customer satisfaction! Each time I need to take my Ford F150 in for service to Countryside Ford in Columbus WI, I couldn't be happier with the service I receive. They really Each time I need to take my Ford F150 in for service to Countryside Ford in Columbus WI, I couldn't be happier with the service I receive. They really care about customer service and they treat me the same way. I have had other issues with a different Ford dealership where I would never take my truck back to. I will always go back to Countryside Ford in Columbus WI each and every time. I would definitely recommend to anyone to buy their next vehicle from Countryside Ford in Columbus WI and make sure you take it back there for service, you will not be disappointed. More

Very Happy with my Experience. Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here fo Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here for years. More

Above and beyond Jim and Erin always make sure I get everything I want. Finally a service department you can rely on. I would recommend them to anybody. I wish I coul Jim and Erin always make sure I get everything I want. Finally a service department you can rely on. I would recommend them to anybody. I wish I could remember the service tech Jim had come out to answer all my questions. Very satisfying. More

Crooks Worst dealership ever. Tried to st my trade in told me my blue booked car of 4500 they would only give me $250 to take it off my hands as a favor shou Worst dealership ever. Tried to st my trade in told me my blue booked car of 4500 they would only give me $250 to take it off my hands as a favor should have got up and left but I bought brand new explorer. We loved the car but had a few problems with rear brakes which I later found out explorers had this problem. Brake hangers will rust jack and heat up rear wheels rotors calipers and hub to RED hot seriously took out my rear wheel bearings in 15000 miles still plenty of warranty they would not fix the under warranty. Took vehicle to Metro Ford for repairs under warranty then traded that lemon off. I call it a lemon because we returned car at least ten times for same problem crappyside would tell us that we where abusing or misoperating vehicle. Screw them find another dealer and run away as fast as you can. More

New Car Purchase We had a very excellent experience purchasing our vehicle and would recommend our salesperson James Flejter to other customers. We were impressed wit We had a very excellent experience purchasing our vehicle and would recommend our salesperson James Flejter to other customers. We were impressed with the overall experience. More

Excellent! Very friendly and knowledgeable about batteries. I love my escape!! Thanks so much. Its worth the drive to Columbus. Thanks so much. Have a good Very friendly and knowledgeable about batteries. I love my escape!! Thanks so much. Its worth the drive to Columbus. Thanks so much. Have a good day! More

Super service! I got new tires and replaced faulty sensors and a bad brake cylinder. The team in Service met my every request prompt, even stayed latter replace a b I got new tires and replaced faulty sensors and a bad brake cylinder. The team in Service met my every request prompt, even stayed latter replace a blown headlight.. More

Friendly, courteous and helpful Employees have always been very polite and helpful when being there for service, have not had a long wait time when getting an oil change, when asking Employees have always been very polite and helpful when being there for service, have not had a long wait time when getting an oil change, when asking questions they seem to have the correct answers More

Not pushy, nice and relaxed We were able to take our time and make a decision without someone breathing down our necks. Would buy our next vehicle with them also. We were able to take our time and make a decision without someone breathing down our necks. Would buy our next vehicle with them also. More