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Napleton Ford Columbus

Columbus, WI

4.8
153 Reviews

330 Transit Road

Columbus, WI

53925

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Showing 153 reviews

June 12, 2025

Good service which is performed in a timely manner. The service representatives are very helpful as well. More

by Ejr202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Jun 12, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your positive experience with Napleton Ford Columbus! We're glad to hear that our service team was helpful and efficient. We look forward to serving you again in the future!

May 30, 2025

Freindly clean caring efficient priced right done quickly the service department goes out of their way to keep you happy More

by lukey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Jun 02, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your experience with us at Napleton Ford Columbus! We're delighted to hear that our service department provided friendly and efficient care. We appreciate your feedback and look forward to serving you again in the future!

May 29, 2025

Erin was amazing! Check in was fast and easy and she listened to all of my concerns. More

by tasha.royals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White
May 29, 2025 -

Napleton Ford Columbus responded

Tasha, this is a fantastic review. Thanks from Erin and the entire team at Napleton Ford Columbus!

May 28, 2025

Excellent service. Erin is very helpful and great to work with. Thank you for the help with our truck. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
May 28, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin provided excellent service and assistance with your truck at Napleton Ford Columbus. Thank you for the kind words!

May 22, 2025

Erin at Napleton got my truck in for maintenance. They did a great job, on schedule. More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
May 22, 2025 -

Napleton Ford Columbus responded

Thanks so much for the 5-star review of Erin and Napleton Ford Columbus!

May 22, 2025

I have taking my work vehicle and personal vehicle to Napleton Ford in Columbus, WI since moving to Columbus a year ago. Been very satified of the work they have done on my vehicles. The Employees have b More

by Cutty36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
May 22, 2025 -

Napleton Ford Columbus responded

Thank you for your continued trust in Napleton Ford Columbus! We're delighted to hear that our team has provided courteous and helpful service for both your work and personal vehicles. Your recommendation means a lot to us, and we look forward to serving you again soon!

May 21, 2025

Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with! More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
May 21, 2025 -

Napleton Ford Columbus responded

Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!

May 07, 2025

I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure. More

by White150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
May 07, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!

May 02, 2025

We purchased our used Ford Explorer from this company and have been very happy with the service we've received. Erin was great. More

by susan.miller4usb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
May 05, 2025 -

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus! We're delighted to hear that Erin provided great service and that you're happy with your used Ford Explorer. Enjoy the ride!

May 02, 2025

Best car buying experience I’ve ever had! No hassle, no wasted time negotiating back and forth. Told them where I needed payments to be and they hit the number on the nose! Gave me more than More

by elenahargraves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Tully
May 02, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your fantastic experience with us at Napleton Ford Columbus! We're delighted to hear that Tyson and the team made the process smooth and met all your needs. Enjoy driving your dream truck, and we appreciate the recommendation!

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