Napleton Ford of Oak Lawn - Service Center

Just Great! This dealership has excellent check & balances with customers. Great follow up and updates on your car situation. In over 20 years doing business with This dealership has excellent check & balances with customers. Great follow up and updates on your car situation. In over 20 years doing business with Ford. I got a "bad" car that overheated. Ford worked on the vehicle until it was finish and right. More

The best dealer! The service is top notch at Hawkinson Ford! The service is fast and the employees are friendly. I was out in 1 hour for and oil change and tire rota The service is top notch at Hawkinson Ford! The service is fast and the employees are friendly. I was out in 1 hour for and oil change and tire rotation. More

Battery Replacement no appointment necessary and great service. prices are very competitive. waiting area is well kept, offer coffee, free wifi, tv, overall very comforta no appointment necessary and great service. prices are very competitive. waiting area is well kept, offer coffee, free wifi, tv, overall very comfortable and friendly environment More

My exsperience was great. They people at Hawk quick serve, are very nice and friendly. The took my car at my appointment time and even let me add a tire rotation to my service They people at Hawk quick serve, are very nice and friendly. The took my car at my appointment time and even let me add a tire rotation to my service with no problem. I would recommend them to my friends. More

Recall on Aur bag I believe the associate helping me was Paul! He was very friendly! All that I became in contact with was friendly! Thanks for the good service! I believe the associate helping me was Paul! He was very friendly! All that I became in contact with was friendly! Thanks for the good service! More

Ignorant Every time I go in there I leave with more problems. They’re the laziest and careless employees I’ve every come across. The prices, service, and overa Every time I go in there I leave with more problems. They’re the laziest and careless employees I’ve every come across. The prices, service, and overall quality of work are an absolute joke here. They don’t care about their customers and refuse to stick their neck out to help anyone. Time for another Ford dealership. They don’t give you any updates you pretty much have to hold their hands to get any information and come to conclusions. More

I had just replaced 2 tires on my 2018 explorer, thanks to illinois and chicago roads. Once again I got a nail in my tire. Discount tires was a 5 hr wait, where I warranties all my tires. Ales in quick lan to illinois and chicago roads. Once again I got a nail in my tire. Discount tires was a 5 hr wait, where I warranties all my tires. Ales in quick lane got me in immediately, there was no waist, plus I finally h GH it my oil changed. More

My experience at Hawk Ford The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very lon The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very long for the service to my car to be compleated. More

Well serviced Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed repair. As far as Alex, I think he is a great people person. Very easy to talk to and understanding. More

Quick service Alex was the person that helped me and he did a phenomenal job he was kind, helpful, and informative! I needed an oil change and it was my first time Alex was the person that helped me and he did a phenomenal job he was kind, helpful, and informative! I needed an oil change and it was my first time at Hawk Ford for a service and I will definitely be back! More