Napleton Ford of Oak Lawn - Service Center

Ford replace bad clutch at no charge Had a good experience for once at this place. Paul, the head of the service department, was really friendly and knowledgeable - he made my day. Car wa Had a good experience for once at this place. Paul, the head of the service department, was really friendly and knowledgeable - he made my day. Car was done in a couple hours, shorter than I thought. More

Quick, efficient, friendly and recommendable Each experience at hawk is a pleasure and I would recommend them to anyone w will buy our next car at hawk and have told our children the same Each experience at hawk is a pleasure and I would recommend them to anyone w will buy our next car at hawk and have told our children the same More

Excellent service Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician did. Now drives like a brand new car More

Fast and efficient Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services. Will bring my vehicle back again. More

Service was fast. I only come in contact with the people in the front. Who ever working on your car you never get a chance to meet them. So this review is only based th I only come in contact with the people in the front. Who ever working on your car you never get a chance to meet them. So this review is only based the men and lady’s at the check in point. More

Peace of mind You have a peace of mind when you walk into Hawk Ford with the courtesy and professionalism and quality of work Knowingly when you leave the job is do You have a peace of mind when you walk into Hawk Ford with the courtesy and professionalism and quality of work Knowingly when you leave the job is done right More

Royal service I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lo I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lobby. Excellent service! More

Ford Fusion service Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tack Service was quick and painless on my pockets. Service work was expanded clearly, and understandable. I had no doubt in the service department tackling the job at hand. Thanks again, and if I need you " Got your number on speed dial" More

Quick Lane Service Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is a Their service is second to none, I’m always satisfied whenever I take my car in for any issue. Quick LANs , which I get most of my service done is awesome. I love the walk in policy , it works for me. More

Oil change/ The works I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I I asked for an oil change but, what I really wanted was the works. Meanwhile, I received a standard oil change. Since winter is quickly approaching, I wanted everything inspected. So, called the service center and explained the miscommunication. They offered me to come back, and I received the additional service free of charge. More