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Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,625 Reviews of Napleton Ford of Oak Lawn - Service Center
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September 24, 2019
Oh no! That pesky tire pressure light! My second visit for a tire pressure loss due to picking my up a nail on the road. Amber got me taken care of of and promptly back on the road ?? Than My second visit for a tire pressure loss due to picking my up a nail on the road. Amber got me taken care of of and promptly back on the road ?? Thanks to the recommended road hazard protection by Alex on my previous visit, the only cost was an hour of my time. The Quick Lane team is awesome 👏 More
by SANDYJ0914
Employees Worked With
Amber & Alex
September 23, 2019
Hawk Ford Service Service was excellent. Called because my Engine light came on. Took them 2 hours to fix it. Fast and friendly service. Wouldn’t go anywhere else Service was excellent. Called because my Engine light came on. Took them 2 hours to fix it. Fast and friendly service. Wouldn’t go anywhere else More
by STEWY00799
Verified CustomerEmployees Worked With
Service Department
September 23, 2019
Damaged Vehicle When I came to pick up my car yesterday my car on Friday it was damaged and I have yet to hear from anyone in regards to repairing my vehicle When I came to pick up my car yesterday my car on Friday it was damaged and I have yet to hear from anyone in regards to repairing my vehicle More
by Twilltee
Employees Worked With
Todd
September 23, 2019
Everything good Everything went well and people were courteous would recommend anyone I know to have their car worked on there is was done fast and efficient Everything went well and people were courteous would recommend anyone I know to have their car worked on there is was done fast and efficient More
by Mike m
Employees Worked With
Eddie Rodriguez
September 23, 2019
Price is too high ! Your prices were high enough ! I had bought my car used from Hawk in 2016 in August . In the first 6 months , I had to buy 4 new tires and new front b Your prices were high enough ! I had bought my car used from Hawk in 2016 in August . In the first 6 months , I had to buy 4 new tires and new front brakes . Within the past year , I had my rear brakes replaced . Now let me explain that when I say new brakes , I mean pads AND rotors ! I was just in this past Friday and I found out after the fact that your price for the works package had gone up . Really ? Your prices were high enough as is . With this in mind , you have lost a customer and I will be taking my business elsewhere ! More
by David
Employees Worked With
Jessica Madrigal
September 23, 2019
Loved the customer service Didn't have to wait long to be seen nor have my vehicle repaired... If I happen to encounter anything else, I will be bring it to Hawk Ford. Didn't have to wait long to be seen nor have my vehicle repaired... If I happen to encounter anything else, I will be bring it to Hawk Ford. More
by TRUCKSRUS311
Employees Worked With
Paul in the Service Department..., Paul Werges
September 23, 2019
Great Experience!!! I decided to stop in Hawk Ford for an oil change and tire rotation, since it’s on my way home from work. I’m so glad I did. Everything was outstanding I decided to stop in Hawk Ford for an oil change and tire rotation, since it’s on my way home from work. I’m so glad I did. Everything was outstanding! Amber was friendly and very informative, the service men were very nice as well. I will most definitely be returning!!😊 More
by Paula
Employees Worked With
Amber - Front Service Desk
September 22, 2019
Great service Customer service was great. Was welcomed and taken care of the whole time I was there. Paul really made sure I was updated with my vehicle’s informati Customer service was great. Was welcomed and taken care of the whole time I was there. Paul really made sure I was updated with my vehicle’s information. More
by Bob G
Employees Worked With
Paul Werges
September 21, 2019
Customer service and repairs Customer service was outstanding. Kathy is wonderful, she was helpful and informative. The repairs were done in a timely matter. Hawk Ford is always Customer service was outstanding. Kathy is wonderful, she was helpful and informative. The repairs were done in a timely matter. Hawk Ford is always clean, freindly and trusted. More
by George
Employees Worked With
Kathy
September 19, 2019
Great fast service I was taken care of very quickly and very pleased with the quality of worked performed on my car. Satisfied with the technicians who explained everyth I was taken care of very quickly and very pleased with the quality of worked performed on my car. Satisfied with the technicians who explained everything very thoroughly. More
by josenyami
Employees Worked With
The folks over at quicklane
