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Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,625 Reviews of Napleton Ford of Oak Lawn - Service Center
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July 18, 2019
Focus Issues I'd like to thank Paul for resolving my billing issue. Overall, I am very displeased with Ford and its Ford Focus. This situation has made me decide t I'd like to thank Paul for resolving my billing issue. Overall, I am very displeased with Ford and its Ford Focus. This situation has made me decide that I will not buy another Ford car in the future! More
by ELGINMAROON2003
Verified CustomerEmployees Worked With
Paul Werges
July 18, 2019
Excellent Service Always!!!! I stopped in for an oil change (I did not have an appointment & I did not have to wait for service) but decided to purchase the 21 point inspection & I stopped in for an oil change (I did not have an appointment & I did not have to wait for service) but decided to purchase the 21 point inspection & I was told I needed a new car battery. Thanks so very much Quick Lane for saving the day & preventing me from having my old car battery die on me in this crazy heat. I totally recommend Quick Lane for servicing your car. More
by RSCHROEDER18
Employees Worked With
All of the Quick Lane service employees that I came in contact with were super friendly and provided me with excellent service.
July 17, 2019
Satisfied customer I didnt have an appointment I was in and out in no time. The staff was very corteuos and polite. There was coffee provided while you wait . I didnt have an appointment I was in and out in no time. The staff was very corteuos and polite. There was coffee provided while you wait . More
by Phelloneice
Employees Worked With
Kevin
July 17, 2019
Bad experience with finance manager Never buying a car from that Ford dealership again. Finance manager Eddie Rodriguez needs to learn some skills dealing with customers with their quest Never buying a car from that Ford dealership again. Finance manager Eddie Rodriguez needs to learn some skills dealing with customers with their questions and concerns. Basically blame me for an oil mess in my car that cost $1,100 even though I only had the used car for 3 months. All other employees wer wonderful, a special shout shout out to Yaz. I would come back for him. More
by Never Again 1#
Employees Worked With
Eva, Yaz Rabah, Eddie Rodriguez
July 16, 2019
They kept their words They promised me service that they promised me in they kept their word without adding on charges that was not a part of our agreement. They promised me service that they promised me in they kept their word without adding on charges that was not a part of our agreement. More
by SPARKLE750
Employees Worked With
Jerome, Mark Gorokhovsky, Bill Bentley, Brian Ihde
July 15, 2019
Services I had an oil change and a car wash for my Explorer 2018, everything was done in an hour. Even though the lady said if would take more than 35 min for I had an oil change and a car wash for my Explorer 2018, everything was done in an hour. Even though the lady said if would take more than 35 min for a car wash. Great Job guys keep up the nice efficient work. More
by Laregia10
Employees Worked With
I don’t know the names of the employees
July 15, 2019
Pleasant trip to Hawk Ford I’ve been a customer of Hawk Ford since 2012. They are courteous and very detailed in servicing my car and answering any questions that I may have. I’ve been a customer of Hawk Ford since 2012. They are courteous and very detailed in servicing my car and answering any questions that I may have. More
by CDRAPER44
Employees Worked With
Amber and Paul
July 15, 2019
Quick Lane service ❤️ As always, Alex and his teammates take excellent care of my service needs. Quickly, efficiently, and fairly. I love how they are so respectful of the As always, Alex and his teammates take excellent care of my service needs. Quickly, efficiently, and fairly. I love how they are so respectful of the fact that my time is valuable to me. I never go anywhere else 😊 More
by SANDYJ0914
Employees Worked With
Alex,
July 15, 2019
Fast service Everybody is super helpful and nice. Took my car in for service was done in an hour. Was able to drive right in Thank you Everybody is super helpful and nice. Took my car in for service was done in an hour. Was able to drive right in Thank you More
by Cooljet
Employees Worked With
Paul Werges
July 15, 2019
Dealer ac fix Tend to stay away from dealer service due to the higher prices but my car got fixed in less than a week with a reasonable price. I got a free loaner c Tend to stay away from dealer service due to the higher prices but my car got fixed in less than a week with a reasonable price. I got a free loaner car to drive to boot so I was still mobile. I bought my car from this dealership and will certainly return in the future. Thumbs up...wayyy up. More
by pjm091062
Employees Worked With
Kevin McGlennon
