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Napleton Kia of Fishers
Fishers, IN
432 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 432 reviews
March 05, 2026
so very pleased with the professionalism and courtesy of this dealership and particularly my wonderful salesman Jake what a pleasant experience! he made it so easy and i left with the car of my dreams ! this dealership and particularly my wonderful salesman Jake what a pleasant experience! he made it so easy and i left with the car of my dreams !!! very satisfied!!! More
by linda stuart
March 02, 2026
I recently purchased a 2026 Kia K4 GT-Line in red with the black SynTex interior, and I cannot say enough good things about my experience — especially because of Angelo. From the very beginning, Angelo we the black SynTex interior, and I cannot say enough good things about my experience — especially because of Angelo. From the very beginning, Angelo went above and beyond to make the entire process smooth and stress-free. Angelo took the time to locate the exact vehicle I wanted and kept me informed every step of the way. Thanks to Angelo’s communication and efficiency, the deal was completed quickly without ever feeling rushed or pressured. Angelo made me feel incredibly comfortable throughout the entire purchase, answered every question clearly, and made sure I fully understood everything before moving forward. The whole dealership was welcoming and professional, but Angelo truly made the difference. If you’re looking to buy a vehicle, I highly recommend asking for Angelo specifically. Angelo made this one of the easiest and most positive car-buying experiences I’ve ever had. More
by trey.doty11
Employees Worked With
Angelo Vogas
February 07, 2026
I visited the Napleton Kia of Fishers location on 01/29/2026 with my mother to inquire about trading in and possibly purchasing a new vehicle. I was first approached by Mia, who I would like to note 01/29/2026 with my mother to inquire about trading in and possibly purchasing a new vehicle. I was first approached by Mia, who I would like to note was very kind during my visit. After your typical back and forth of this is what we can do, etc., I decided to trade in my 2023 Kia Forte for a 2025 Kia K4. On 01/30/2025, I receive a notification on my Kia Connect account that there was an active, ongoing Safety Recall on my new vehicle. I said to myself, there is no possible way I was allowed to drive off the lot with a new vehicle that had an active SAFETY recall on it; however, upon further investigation, it was confirmed via the NHTSA (National Highway Traffic Safety Administration) that dealers were electronically notified of a recall (# 26V046) of 2025 Kia K4s on 01/27/2026. Napleton Kia of Fishers allowed me to complete the process of trading in my vehicle, purchase one of their recalled vehicles, and drive off the lot with full knowledge that it had an active SAFETY recall related to the instrument panel display potentially failing while driving. By this time, I am growing concerned about what other issues may not have been disclosed to me, so I went back to Napleton Kia on 02/04/2026 to request a CARFAX on my newly purchased Kia K4, when I was told by a manager (Ricky) that, “new cars don’t have a CARFAX, ma’am.” So, Ricky said he could not provide one, despite knowing that was a false statement. I resorted to purchasing my own CARFAX which indeed displayed my new vehicle was sold to me with an active SAFETY recall, not having been disclosed to me. To further my distress and outrage, I was told by my mother when she went to pick up a forgotten item from my trade-in and return a bolt that was found left in the cupholder was an “accidently” left from an “errand” they had apparently run in the vehicle I was in the process of purchasing. I was told my new car was being detailed while I was signing my paperwork, not that members of the service department were running an “errand” in it before it was given to me. I am disgusted with how I was treated at this location and cannot believe with all the negative review it has endured this long. I would not have purchased this vehicle knowing what I know now. Instead of being excited about my new car, I am scared to drive it. More
by sammyjofred
Employees Worked With
Mia
January 12, 2026
I had the pleasure of working with Angelo while buying a Carnival. He was very knowledgeable and had answers to all of my questions. He was very real and made the whole experience enjoyable. Even have a fre Carnival. He was very knowledgeable and had answers to all of my questions. He was very real and made the whole experience enjoyable. Even have a free history lesson. 10/10 experience and definitely recommend working with him! More
by meghansurber
Employees Worked With
Angelo
December 20, 2025
The sleaziest group of salesmen I have ever had the displeasure of working with. I would never purchase a vehicle here and would highly suggest anyone to go to a different kia dealership. displeasure of working with. I would never purchase a vehicle here and would highly suggest anyone to go to a different kia dealership. More
by Jared_wayne
Employees Worked With
Eric
November 12, 2025
They have the best team here! They are awesome very helpful and encouraging im very satisfied i will recommend them to anyone. They are awesome very helpful and encouraging im very satisfied i will recommend them to anyone. More
by moniquehamer06
Employees Worked With
Terrence Hood and Rick
October 30, 2025
Great experience with my salesman and the manager Rickey Shanks will recommend to anyone looking for a new car Shanks will recommend to anyone looking for a new car More
by Chris.Sallie
Employees Worked With
