Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Napleton Kia of Fishers

Fishers, IN

Overview
Employees
Reviews
Vehicles
4.3
438 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Contact Dealership

13417 Britton Park Rd

Fishers, IN

46038

Directions

By Type

Showing 438 reviews

January 17, 2026

Terrance hood did a good job on me today trying to get me in a car today good work More

by katrinamcferrin30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance hood
Print
Jan 20, 2026 -

Napleton Kia of Fishers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Fishers. Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2026

I had the pleasure of working with Angelo while buying a Carnival. He was very knowledgeable and had answers to all of my questions. He was very real and made the whole experience enjoyable. Even have a fre More

by meghansurber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo
Print
Jan 16, 2026 -

Napleton Kia of Fishers responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2025

The sleaziest group of salesmen I have ever had the displeasure of working with. I would never purchase a vehicle here and would highly suggest anyone to go to a different kia dealership. More

by Jared_wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
Print
Dec 24, 2025 -

Napleton Kia of Fishers responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We want to regain your trust and your business so please reach out to us at (317) 863-0029. We will work with you to resolve this matter to your satisfaction.

November 12, 2025

They have the best team here! They are awesome very helpful and encouraging im very satisfied i will recommend them to anyone. More

by moniquehamer06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Hood and Rick
Print
Nov 16, 2025 -

Napleton Kia of Fishers responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! Our team is available should you require any extra help.

November 07, 2025

The experience was great, no complaints here , customer service was stellar , they treat you like family More

by digibio72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Vogas
Print
Nov 09, 2025 -

Napleton Kia of Fishers responded

Hello, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

October 30, 2025

Great experience with my salesman and the manager Rickey Shanks will recommend to anyone looking for a new car More

by Chris.Sallie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2025 -

Napleton Kia of Fishers responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities, and we're glad to know our staff was so helpful!

September 06, 2025

Napleton Kia of Fishers made me feel like part of the family from the moment I walked in. Dorian greeted me with a smile and made sure I felt comfortable. Carlos and Anthony went out of their way to answ More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian, Carlos, Anthony
Print
Sep 07, 2025 -

Napleton Kia of Fishers responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2025

Never answers his phone or returns phone calls about the warranties he sells. Don't recommend More

by hicksdesaray
Recommend Dealer
No
Employees Worked With
Front desk receptionist , Chris Myers, Brandon Kidd
Print
Aug 22, 2025 -

Napleton Kia of Fishers responded

Hi, thank you for taking the time to let us know about your recent experience, the management has been notified about the same. Please reach out to us at (317) 863-0029 when you can so we can address this situation directly. Thank you and have a great day.

July 11, 2025

GREAT PLACE TO DO SERVICE. LEON AND BRANDON ARE AMAZING. HIGHLY RECOMEND SERVICE HERE. THANKS GUYS. More

by ajpap3387
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
Print
Jul 13, 2025 -

Napleton Kia of Fishers responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

April 28, 2025

AWESOME PLACE FOR SERVICE AND SALES. LEON IN SERVICE AND BRANDON ARE AMAZING. GO SEE THEM. More

by anthony.pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEON G
Print
Apr 30, 2025 -

Napleton Kia of Fishers responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
2
3
...
44