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Napleton Kia of Fishers
Fishers, IN
422 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 422 reviews
January 24, 2020
Nathan was friendly, knowledgeable, patient, and easy to work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! More
by Megan6274
January 24, 2020
Rachid went above and beyond to make sure I was happy with my purchase. At first he didn’t smile so I wasn’t sure if he was the right sales guy for me. Overall, he listened to my concerns and tried to do with my purchase. At first he didn’t smile so I wasn’t sure if he was the right sales guy for me. Overall, he listened to my concerns and tried to do whatever possible to earn my business. More
by carafitzgerald2013
January 22, 2020
They worked with me to get as close to my budgeted price as possible! The service department was also very friendly, aswell as the finance department. as possible! The service department was also very friendly, aswell as the finance department. More
by liwan13
January 22, 2020
Kyle was knowledgeable on the vehicle features and was not pushy. I was a hard sell only because I didn’t necessarily “need” to trade but he was patient and accommodating with all of my questions and gave not pushy. I was a hard sell only because I didn’t necessarily “need” to trade but he was patient and accommodating with all of my questions and gave me time to consider options... also I found out he’s single so ladies, come check out the packages he has to offer. More
by mandytnb21
Employees Worked With
Kyle Lunning
January 21, 2020
Great experience! Minimal hassle and maximum cooperation in getting the deal done in a manner that worked for everyone. Appreciated the transparency. Even after the sale they were helpful. in getting the deal done in a manner that worked for everyone. Appreciated the transparency. Even after the sale they were helpful. More
by Mike
January 20, 2020
So helpful and patient with deciding on a lease vs buying a car. He helped to determine the best option for my family. Made the process easy to understand. a car. He helped to determine the best option for my family. Made the process easy to understand. More
by Sandyg
Employees Worked With
January 20, 2020
Everything thing is always pleasant and comfortable. Everyone is very knowledgeable and helpful. Thank you for helping me figure out the best option for my situation. Everyone is very knowledgeable and helpful. Thank you for helping me figure out the best option for my situation. More
by kittylucoles
January 18, 2020
Nate was extremely knowledgeable and helpful. He answered all my questions. He was patient and explained things very well. He worked hard to get me the financing I required. all my questions. He was patient and explained things very well. He worked hard to get me the financing I required. More
by bcolemanaz
Employees Worked With
January 15, 2020
Was a very easy buy. Staff was nice and informative. Nathan was an excellent salesman, and was fast and responsive with communication. Best car buy ever. Nathan was an excellent salesman, and was fast and responsive with communication. Best car buy ever. More
by matthewcarson.indy
Employees Worked With
January 13, 2020
Very easy to work with. Very friendly staff who worked great with our need to purchase the vehicle quickly. Very clean atmosphere with great amenities. great with our need to purchase the vehicle quickly. Very clean atmosphere with great amenities. More
by JOSHKIRSCHENBAUM21
