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Napleton Kia of Fishers
Fishers, IN
422 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 422 reviews
December 09, 2022
6/5 stars if i could because the salesman i worked with, cannon went out of his way to get me aproved with a better interest rate then my own credit union could! thankyou cannon went out of his way to get me aproved with a better interest rate then my own credit union could! thankyou More
by greg threstra
Employees Worked With
cannon lanum
December 09, 2022
they did their best however the car i wanted the bank couldnt get me aproved. cannon did his absolute best and worked through all of it with a smile on his face and periodicly checking on me to make sure couldnt get me aproved. cannon did his absolute best and worked through all of it with a smile on his face and periodicly checking on me to make sure i was doing alright More
by greg threstra
Employees Worked With
cannon lanum
December 09, 2022
ken went beyond out of his way to make sure our new kia forte was detailed and cleaned even though it was roughly 2 hours past their closing time and their cleaners had already left. covered in sweat and s forte was detailed and cleaned even though it was roughly 2 hours past their closing time and their cleaners had already left. covered in sweat and soap ken assured us if we had any question or concerns we could contact him 24/7 365 days a year and he would answer to assist us. thankyou More
by greg threstra
Employees Worked With
ken lanum
December 09, 2022
cannon is an excellent salesman. he was always ready to get us whatever we asked for and always checked in on us while we waited for finance. picture perfect salesman he was always ready to get us whatever we asked for and always checked in on us while we waited for finance. picture perfect salesman More
by Alex H.
Employees Worked With
cannon lanum
December 09, 2022
cannon and michael are an amazing team of sales consultants. if cannon was busy michael was there to take his place and assist in every way we needed. consultants. if cannon was busy michael was there to take his place and assist in every way we needed. More
by Alex H.
Employees Worked With
cannon lanum michael kandil
December 09, 2022
cannon saw my Subaru and jumped to his feet from his table to ask me if I needed help with anything, originally I went in to get a quote on a repair for my vehicle and instead I left in a new car! I had table to ask me if I needed help with anything, originally I went in to get a quote on a repair for my vehicle and instead I left in a new car! I had cheaper payments on a car 7 years newer with 120,000 less miles. 10/10 on his hard work and efforts to make all of this happen. I will update my review when I come back for service in a few months! More
by Alex H.
Employees Worked With
cannon lanum
December 09, 2022
cannon helped me find the PERFECT car for me and my family. he went out of his way getting us approved for a low rate of 5.5%. 10/10 I will return family. he went out of his way getting us approved for a low rate of 5.5%. 10/10 I will return More
by Alex H.
Employees Worked With
cannon lanum
December 09, 2022
cannon was a honest and transparent salesman. didn't try to hide any added fees or anything. everything i asked about on the price he showed me on the price out sheet AND on the car. very good sa didn't try to hide any added fees or anything. everything i asked about on the price he showed me on the price out sheet AND on the car. very good salesman and a very honest and reputable dealer 10/10 More
by Alex H.
Employees Worked With
cannon lanum
December 09, 2022
picture perfect dealer, no hidden fees no add ons and straight to the point. cannon did his best to answer every question I had about the car and if he didn't know the answer he would call up a friend or straight to the point. cannon did his best to answer every question I had about the car and if he didn't know the answer he would call up a friend or grab a manager to fin the answer we were looking for. More
by Alex H.
Employees Worked With
cannon lanum
