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Napleton Kia of Fishers
Fishers, IN
420 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 420 reviews
September 10, 2022
Michael is your guy! He's professional and patient. Took his time to explain all options and features on our brand new Telluride. George was hands on all along! Will be b He's professional and patient. Took his time to explain all options and features on our brand new Telluride. George was hands on all along! Will be back for sure. More
by Sam Rhodney
Employees Worked With
Michael Kandil
September 10, 2022
Jacob and George were very transparent when it came to the price of my vehicle and the term we chose something that was affordable and in my budget definitely going to recommend people and come back to th the price of my vehicle and the term we chose something that was affordable and in my budget definitely going to recommend people and come back to this place More
by Donny
Employees Worked With
September 09, 2022
Had a great time working with Jacob he was really great at telling me things that I needed to know and also entertaining me at the same time hes definitely a catch at telling me things that I needed to know and also entertaining me at the same time hes definitely a catch More
by Donny
Employees Worked With
Jacob Park
September 09, 2022
Luis Was Great, Very young and professional. Made sure all my standards were met, didn't give me fake answers and if he wasn't comfortable or I wasn't comfortable he made sure to grab a manager Made sure all my standards were met, didn't give me fake answers and if he wasn't comfortable or I wasn't comfortable he made sure to grab a manager to help us out! More
by clara.irvingg
Employees Worked With
Luis Rodriguez
September 09, 2022
Luis And Anthony are magical. I came in with no credit making my first big purchase by myself and they did their THANG! Buddy of mine told me to come in and check them out and tha I came in with no credit making my first big purchase by myself and they did their THANG! Buddy of mine told me to come in and check them out and thank god i did Because i got to go home in my New(to me) 2018 Ford Mustang GT More
by Dwhite
Employees Worked With
Luis Rodriguez, Anthony Pappas
