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Napleton Kia of Fishers
Fishers, IN
423 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 423 reviews
August 31, 2022
I finally was able to purchase my 2022 Kia Telluride! It is simply gorgeous! I worked with Ava & George and they did awesome! I will be referring friends + family It is simply gorgeous! I worked with Ava & George and they did awesome! I will be referring friends + family More
by avathomas04
Employees Worked With
Mykal Price
August 30, 2022
NO Fumble here! Michael went above and beyond to assist me in deciding on a vehicle, he was patient and very knowledgeable. I never felt rushed, the entire day was Michael went above and beyond to assist me in deciding on a vehicle, he was patient and very knowledgeable. I never felt rushed, the entire day was relaxing and FUN! I felt like he truly wanted to make sure I was a Happy Customer, which I AM! Terry executed the deal to perfection, his paperwork was flawless and had me out of the office and driving in my brand new Kia Telluride! So thankful that these two made my buying experience remarkable! They listened and made sure my car note was in my budget. More
by Sam Rhodney
Employees Worked With
Michael Kandil
August 30, 2022
So these guys were GREAT! My wife and I came in hoping that they had an available unit, and they did. Delwin was very pleasant and knowledgable. I highly recommend this dealer My wife and I came in hoping that they had an available unit, and they did. Delwin was very pleasant and knowledgable. I highly recommend this dealership to everyone! More
by raspyrandy
Employees Worked With
Delwin Brookins
August 26, 2022
Go see Ava at Kia! She is very knowledgeable and very helpful. She helped me get into my new Kia Sportage! I will definitely be referring my friends and family to her! She is very knowledgeable and very helpful. She helped me get into my new Kia Sportage! I will definitely be referring my friends and family to her! More
by avathomas04
Employees Worked With
August 20, 2022
It was really great working with Delwin today. He’s very polite and really knowledgeable. He helped me find a great car at a great deal! Thanks man! He’s very polite and really knowledgeable. He helped me find a great car at a great deal! Thanks man! More
by Dennis
Employees Worked With
Delwin Brookins
