Back

Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
Contact Dealership

1985 River Oaks Dr

Calumet City, IL

60409

Directions

By Type

Showing 1,857 reviews

August 26, 2015

pleasantville I had an overall good experience the staff was courteous and attentive. When I was waiting it was in comfortable chairs and I was offered coffee. More

by TREYPHOENIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 26, 2015

Extremely Happy I wanna thank Mr Solomon Yemani for his great and excellent customer service. I came into the dealership not knowing what to expect. He was courteous More

by mvpplayer81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
August 25, 2015

excellent and timely I loved the experience. Nice and quick wasn't there all day. The staff was great and got me in a car that would suit me and my family. Can't wait till More

by LOYSANNICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia
August 24, 2015

rating my saleswomen Latonia was excellent, professional ,courteous and I am giving her 110. thank you for your kindness and I hope they keep you on because I will send h More

by janjan@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
latonia
August 24, 2015

Car Shopping Wonderful experience, everyone was very helpful George was very knowledgeable and understood what I was looking for and met all my expectations and wa More

by GINAE_MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 21, 2015

FEMALE PURCHASING EXPERIENCE I WAS NOT VERY SATISFIED WITH THE WAY THE SALES PERSON REPORTED BACK AND FORTH WHILE DICKERING ABOUT THE PRICE OF THE VEHICLE WHEN THE PRICE WAS POSTE More

by Elizabeth64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2015 -

Napleton River Oaks Hyundai Kia Genesis responded

I am sorry to hear some of your comments, if you give me more information I would be happy to investigate why you were not able to get the payment you were thinking you were going to get for the car you purchased, I am sure we went over the facts of your deal, the reason you gave us the trust and confidence in making a purchase with us, please get back to me when you can so I can over the deal with you.

August 19, 2015

Never been happier These 2 were very patient and understating in what I wanted for my new Hyindai and Mafe feel comfortable and made it very pleasing n easy to make my d More

by JACKIEWEST1850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Blankenburg , Latonia Akinyemi
August 19, 2015

Very pleased consumer My experience was exceptionally great. The team/staff was amazing and very friendly. Will refer all my friend and family. Purchasing the car was excit More

by MISSMDJWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 19, 2015

Most painful new car purchase ever Too long to find a car and too long to actually buy it. The staff is friendly and knowledgeable people, but the hassle of dealing with their unorganiz More

by RRORENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jasmine King, Mario
August 18, 2015

Great All of the employees always provide their customers with great and friendly services. They are knowledgeable on all of the vehicles in their lot. If More

by TASHEAPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
126
...