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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,857 reviews

June 12, 2019

Satisfied Customer My experience with this dealership was wonderful! My salesperson, Andre Kimbrough, was more than pleasant to work with. He asked what I was looking More

by Debranita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Debranita, thank you for sharing your positive experience. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 07, 2019

James was great I’d like to thank James and Ziggy for the experience at Napleton it was a pleasure working with guys I highly recommend talking to these guys if your More

by TGarrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James white
Jun 11, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us, Garrette! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 05, 2019

James @napletonhyundai Did a Fantastic Job!! James was very professional and courteous in Helping us find the KIA Serento we were looking for. If you’re looking for a new new or used Vehicle I wo More

by Cbank8y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James White
Jun 11, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 05, 2019

Great First Car Buying Experience Andre was incredibly helpful from the jump. I immediately felt welcomed within the dealership and Andre worked with me every step of the way to get ex More

by jrollen95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear Andre was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

May 31, 2019

Jeep wrangler Vehicle drives great and Andre was a great help! Would definitely recommend this dealership to anyone. Looking for a great deal, contact Andre from Na More

by Kylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you, Kylie! We want all our customers to feel this way when leaving our dealership! We hope we can continue to be of service to you down the road!

May 31, 2019

My Napleton first Thanks to Mr. George Obas. For his assistance in my First Napleton Purchase. He took time to explain everything to me and made me a very happy custome More

by Noninety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Noninety, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2019

Great Customer Service ! Came in looking to downgrade and I end up upgrading! Andre assisted me every step of the way! The service is always great here! Thank you all! More

by Sjones216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's River Oaks Kia. Please don't hesitate to reach out if there's anything we can do for you. Take care.

May 30, 2019

Purchased new vehicle I walked in today to get a rough estimate on a possible trade on my used vehicle for a new vehicle . Mr Obas was the first sales rep to approach and o More

by Carbuyer, 2019 kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LORD OBAS
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello there, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

May 29, 2019

Thanks everyone ❤️😘 I would like to thank Cassandra for great Customer service she help me out a lot I appreciate her for all she did & I would like thank Kia for Give me More

by Kimbella j
Customer Service
Recommend Dealer
Yes
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear that everything was completed to your satisfaction, Kimbella! Please let us know if there is ever anything else we can assist you with. Safe travels!

May 28, 2019

New Car Cassandria was an excellent help in helping me find the right vehicle for me! She offered a test drive before I even suggested it, she told the financ More

by NewKia19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello there, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know. Please don't hesitate to reach out if there's anything we can do for you. Take care.

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