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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,857 reviews

February 23, 2019

great person THE SALES PERSON LOU WAS VERY POLITE AND HE MADE SURE I WAS CONFORTABLE DRIVING THE CAR BEFORE I LEFT THE CAR LOT AND HE MADE SURE I WAS HAPPY WITH WH More

by positive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU
Feb 26, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2019

Good deal, good day. Went in for an oil change for my 2013 Kia came out with a 2019 Kia. Lucien Coffey offered me a deal that was worth hearing out. I'm very satisfied, More

by J. Medrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucien Coffey
Feb 26, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

February 23, 2019

Back Again After the purchase of 3 other vehicles by my mother and sister I decided it was my turn. Thanks to Andre and Tim for making this experience a pleasant More

by D Watson 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're so glad to hear about your pleasant experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2019

Excellent salesperson This is my second purchase with them and the team was personable and professional, couldn't ask for a better group to make your car buying experience More

by darlasuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service is a Gem , Danielle Lee
Feb 26, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

February 17, 2019

Very helpful Both people were very helpful in my questions and buying decision. Stayed longer than expected to make sure I was satisfied. If need be, i would retur More

by KSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

February 16, 2019

new year new 2019 optima Very excited about my upgrade to a 2019 Optima from a 2016 Forte. Andre and Tim are very professional and knowledgeable on kia product. Please come in More

by rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car, Rico! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 14, 2019

2nd Time Around Cassandra and Ryan are the Greatest. They made the experience smooth and easy. This is my second Kia from the same people (not just the same dealershi More

by aboyd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear Cassandra & Ryan were able to provide you with a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 11, 2019

Q50 of our dreams From the moment we walked in we were greeted with amazing hospitality with Jason. He made sure we had the best experience without being a usual pushy More

by AmnaVedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car, Amnavedo! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 09, 2019

Wonderful experience Starting off by saying, I’m not a patient person.. but salesman took the time, listened & let me find the right car for me!! He did not push me st all More

by norma birts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Kia

February 08, 2019

Exceptional customer service How could you not leave words of appreciation. I thank Bob Westcott. For explaining how the car works. And Zuvonte Madison for making it smooth transi More

by CARTERJ2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton River Oaks Hyundai as your first choice for all your vehicle needs.

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